Internship for Customer Service
6 months ago
**Responsibilities**:
- Gather and analyze customer feedback to identify trends and areas for improvement.
- Identify and resolve customer issues, ensuring a high level of customer satisfaction.
- Provide accurate information about products/services and assist with order placement, tracking, and returns.
- Record customer interactions, transactions, comments, and complaints in the system.
**Job Requirements**:
- Pursuing a diploma / degree in Business Administration or other related field.
- Strong verbal and written communication skills.
- Customer-focused with a positive attitude.
- Ability to multitask and prioritize in a fast-paced environment.
**Job Type**: Internship
Contract length: 3 months
Pay: RM700.00 - RM1,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- STM/STPM (preferred)
**Language**:
- Mandarin (preferred)
Willingness to travel:
- 25% (preferred)
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