Customer Service

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

Position : Customer Service ( January Intake )Tenure: 6 monthsWorking Location : Damansara HeightSalary : Up to RM3000 Make outbound call to existing and new customers. Assist customers to sign up SKDS or guide them to sign up SKDS via phone. Identify customers' needs, clarify information, and offer suitable product / solution to customers. Follow...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

Responsibilities:Communicate and explain basic information to the customerOvercome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solvingProvide excellent support experience to customers via all relevant communication channels.Identify customer's needs, researching any existing issue in order to provide...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive).2 Prompt submission of assigned report.3 Responsible for master creation for SAP distribution module.4 Fully understand and utilize SAP distribution module for work and able to advise others CSuser.5 Monitor and analyse monthly delivery cost.6 Responsible for delivery...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM4,000.00 -...

Responsibilities Identify and assess customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and...

Responsibilities Identify and assess customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and...

Overview We are searching for a customer service champion who loves ensuring customers get the best service of their lives. Serving customers at the time when they need a home service should bring joy to you! Key responsibilities - Serve and process customers who have put in a request into our system, or who have registered interest over social media...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

Position : Customer ServiceIncome : RM Rm commissionworking days : 5 days (mon-Friday, 9am-6pm)Nature of business :Financial providerRequirements: Min Diploma or higher Language : Bahasa Malay & English Be able to work through hesitation and adapt to the work environmentResponsibility: To support online enquiry related to financial matters Ensure the...

OverviewWe are searching for a customer service champion who loves ensuring customers get the best service of their lives. Serving customers at the time when they need a home service should bring joy to youKey responsibilities Serve and process customers who have put in a request into our system, or who have registered interest over social media channels....

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the company's products - Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the company's products - Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...