Intern, Customer Service

Responsibilities:At Principal, we invest in what matters. And building talented teams is where it all begins. We're drawn to people who bring unique perspectives, passion, and expertise to help us advance the financial security and well-being of our customers, transform our growing business, and drive positive change in the communities where we live and...

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

Responsibilities:Communicate and explain basic information to the customerOvercome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solvingProvide excellent support experience to customers via all relevant communication channels.Identify customer's needs, researching any existing issue in order to provide...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

Position : Customer Service ( January Intake )Tenure: 6 monthsWorking Location : Damansara HeightSalary : Up to RM3000 Make outbound call to existing and new customers. Assist customers to sign up SKDS or guide them to sign up SKDS via phone. Identify customers' needs, clarify information, and offer suitable product / solution to customers. Follow...

Company InformationJob Benefits- Basic up to RM4000 (Subject to experience):- Fixed Shift Allowance: Night Shift Allowance Transport Allowance- Quarterly KPI Incentive:- Language Allowance: Dental/Optical yearly allowance Confirmation bonus after 6 monthJob Responsibility Ensure highest standards of service delivery on personalized phone services to our...

**Responsibilities**: - Respond to customer inquiries within the specified response time of 2 seconds to 16 seconds. - Address customer concerns, complaints, and escalations with professionalism and empathy. - Provide accurate information about products, services, and company policies to customers. - Assist customers in placing orders, processing returns,...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive).2 Prompt submission of assigned report.3 Responsible for master creation for SAP distribution module.4 Fully understand and utilize SAP distribution module for work and able to advise others CSuser.5 Monitor and analyse monthly delivery cost.6 Responsible for delivery...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM4,000.00 -...

Responsibilities Identify and assess customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and...

Responsibilities Identify and assess customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**Company Information** **Job Benefits** - **Basic up to RM4000 (Subject to experience)**: - **Fixed Shift Allowance**: - Night Shift Allowance - Transport Allowance - **Quarterly KPI Incentive**: - **Language Allowance**: - Dental/Optical yearly allowance - Confirmation bonus after 6 month **Job Responsibility** - Ensure highest standards of service...

**Responsibilities**: - Respond to customer inquiries within the specified response time of 2 seconds to 16 seconds. - Address customer concerns, complaints, and escalations with professionalism and empathy. - Provide accurate information about products, services, and company policies to customers. - Assist customers in placing orders, processing returns,...