Customer Service Coordinator

**Responsibilities**: - To act as Liaison between customers and sales team to handle both pre-sales and post sales service function. - Provide outstanding customer service to improve customer satisfaction and relationship. - Handle department order processing and related operation tasks. Coordinate, analyze and improve customer service functions to meet...

Location : Kota Damansara Salary : RM RM 2500 - 3000 **Responsibilities**: - Processing after sales service ordering including spare parts, engineering services and other after sales related scope such as warranty claim. Work closely with supply chain, inventory & warehouse for parts delivery, commercial/invoicing. - Work closely with technical service...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

Ready to break into a vibrant work culture? Look no further! Join INTRIX as a Manager, Customer Service and dive into our young and energetic team. Enjoy a hybrid work setup, monthly employee engagement events, and clear career progression paths. Are you ready to step up to the challenge? - **"_Disruptive Engineering x _Simplified Living x Humanised...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Job descriptions**: - Meet and Greet customers - Answer and respond to calls on time - Make and follow-up appointments - Updating of data in system - Perform simple car inspection - To manage all driver's issues/ complaints and escalate to management, when required, to resolve the issues on time, with support from relevant managers and other support...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy...

**Position : Call Centre Representative ( January Intake )** **Tenure: 1 year contract** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : Up to RM3000 - RM 3500** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

Job Description - Customer Service - Main task is to proceed customer Purchase Order and attend customer request of Quotation while supporting seller team in terms of office operations. - Able to rectify any issue at the received purchase order and communicate with customer. - Sending PI to customer and follow up for payment to align with finance team. -...

**Company Details** Business Nature : BPO IT Service Industry Working Hours :. 3days work (Shift: 9am - 9pm / 9pm - 9am), 3days off Location : Kota Damansara, PJ **Roles & Responsibilities** - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As...

Job Description: - To monitor team of Customer Service on their performance and presentation - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Analyse statistics and compile accurate reports **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 - RM3,000.00 per...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

E-commerce project - Follow communication procedures, guidelines and policies - Assist with cancel of orders, refunds, or exchanges - Compile reports on overall customer satisfaction **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,200.00 per month **Benefits**: - Free parking - Health insurance - Opportunities for promotion -...

Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...

**Immediate hiring** - Attend to visitors and/or clients with a welcoming presentation by handling sensitive issues in confidential and professional manners. - Maintain cleanliness and tidiness of the reception and waiting areas. - Assist in scheduling appointments for clients, visitors, etc. - Answering, forwarding, and screen incoming phone calls/texts in...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**JOB SPECIFICATION, SCOPE AND RESPONSIBILITIES** 1 Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5...