Customer Service Junior Associate

Assist in product purchasing and order fulfilment activities such as providing quotation, processing PO, issue invoice and other related documentations. - Maintain database of client needs, customer sales order and invoicing records and service reports. - Alert customers on overdue service. - Ensuring orders are delivered on time. - Respond to any issues...

Job Description - Customer Service - Main task is to proceed customer Purchase Order and attend customer request of Quotation while supporting seller team in terms of office operations. - Able to rectify any issue at the received purchase order and communicate with customer. - Sending PI to customer and follow up for payment to align with finance team. -...

KEY RESPONSIBILITIES - Main task is to do the Order booking in Oracle. - Knowledge of commercial terms of a purchase order. - Working on Discount Approval process and taking approval as per DOA. - Working with finance for finance validations & Supply chain for allocating ship sets. - Work on Shipment Plan, Hold release of orders through oracle, Item...

Main task is to do the Order booking in Oracle. - Knowledge of commercial terms of a purchase order. - Working on Discount Approval process and taking approval as per DOA. - Working with finance for finance validations & Supply chain for allocating ship sets. - Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Position: Junior Executive,Invoicing.**: - **Salary: RM 2500-3000.**: - **Location: Sunway Damansara (PJU3), Petaling Jaya.** **About the company** This is a trading and distribution company, specializing in the supply of medical devices/instrument and consumables to medical healthcare clinics and hospitals through out Malaysia. Right now they are in...

_**Fashion Fanatics Wanted!**_ - **Join agnès b., G-STAR RAW, REPLAY Brands**_ Are you a fashion enthusiast who lives and breathes style? Do you have an impeccable sense of fashion and a passion for delivering exceptional customer service? If so, we have the perfect opportunity for you to showcase your skills and join our dynamic team! We are currently...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM4,000.00 -...

_**Fashion Fanatics Wanted!**_ - **Join agnès b.**_ Are you a fashion enthusiast who lives and breathes style? Do you have an impeccable sense of fashion and a passion for delivering exceptional customer service? If so, we have the perfect opportunity for you to showcase your skills and join our dynamic team! We are currently seeking _**Senior...

To involve in designing marketing and collateral materials visual aid, and promotional tools such as flyers, newsletters, printed ads, bunting, banners, etc. - To contribute to branding, brand identity development, and align brand identity with business requirements on design, shooting, and creation of videos and visual content. - To collaborate on...

Overview We are searching for a customer service champion who loves ensuring customers get the best service of their lives. Serving customers at the time when they need a home service should bring joy to you! Key responsibilities - Serve and process customers who have put in a request into our system, or who have registered interest over social media...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

**The Role**: **What You’ll Do**: - Handle enquiries about our company, services, and products - Assess the suitability of the customer for our interior products and services - Create a delightful customer experience in our experience center (retail unit) - Maintain the upkeep of the experience center (retail unit) and office space - Oversee office...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the company's products - Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...