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Order Processing Specialist

2 weeks ago

Petaling Jaya, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

**Company Overview**

We are a global leading chemical manufacturer and we are currently looking for an Order Processing Officer to join their dynamic team to assist in the business of the company.

**Responsibilities**:

- Handle such us customer orders, invoices, and collaborate with sales managers to address pricing, payment, and delivery term inquiries, fostering sales growth through excellent service.
- To ensure the accuracy and updating of customer master data and customer's special instructions in the system, facilitating effective follow-up by supply chain, credit, and other relevant parties.
- Proactively track the progress of each order from placement to delivery, promptly notifying customers (and if necessary, sales personnel, planning, and product line management) of any deviations from requested dates, offering alternative solutions

**Job Requirements**
- Malaysian citizen
- **Minimum 2-3 years’ working experience in order processing**:

- Manage the customers' orders via SAP system
- Experience in import/export procedure and documentation will be an added advantage.
- Patience and matured in problem solving skills.
- Willing to work early morning shift according to Australia Time Zone (for beginning 3 months)
- Willing to go to Australia for training purpose

**Job Highlights**
- Open Culture, work life balance
- Hybrid Work Mode
- Medical Coverage (Outpatient)
- Opportunity to go Australia for training purpose (accommodation provided by company)
- Shift allowance
- EPF 3% (extra)
- 0% turnover rate in the entire Customer Service department
- Normal Working hours **(Sat & Sun OFF)**:

- Training Development
- Good Workplace Environment

**Job Types**: Full-time, Permanent

**Salary**: RM6,000.00 - RM6,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Early shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you have any experience with SAP order processes?