Customer Success Specialist
3 weeks ago
Greetings Everyone,
We are currently looking to Hire Customer Service Executives in the banking industry based in **PJ**
**Core Responsibilities**
- To ensure efficient problem and complaint resolution
- To cross-sell additional Bank products and service
- Processing payment and client information
- Identify and escalate priority issues through proper channels when necessary
- Meet all key performance indicators set by the company and client
**Renumeration Package**
**Salary**: RM 3,000 - RM 4,500
Additional Allowances Included
**Requirements**:
- **6 months to 1 year **of minimum experience in Customer Service in Banking Industry
- Minimum Diploma in any field
- **Fluent English** (Speaking, reading & writing)
- **Fluent Mandarin **(Speaking, reading & writing)
- Must be able to commute to office for work
**Location**: Petaling Jaya
**Working Mode**: On-Site
**Working Hours**: Mon - Fri (9 AM - 6 PM)
**Salary**: RM3,000.00 - RM4,500.00 per month
**Benefits**:
- Health insurance
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Application Question(s):
- Are you able to read and write in Mandarin?
- Are you able to read and write in English?
- Do you have your own transportation?
Expected Start Date: 03/01/2024
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