Card Operations Manager
6 months ago
_**VERY URGENT**_
**About the role**
We’re building a new agile product team to launch great payment solutions products and we need determined, go-getter individuals to join the fold.
We believed that a smooth operation is the key to delivers the best experience to our users. Your role is to coordinate teams’ operational efforts & improve the processes within the organization.
**What will you do?**
- Own all aspect of customer related services and operational processes from on-boarding (start) until they churn (end) and everything in-between.
- Day-to-day, track & supervise customer services/processes; such as customer on-boarding, customer support, account maintenance, loyalty campaigns & rewards management and follow-up on any outstanding customers’ requests.
- Meticulous and obsessed about establishing clear operational performance metrics and track them.
- Monitor daily/weekly/monthly performance metrics, usage & transactional volumes. Perform process proofing & reconciliation. Spot any mismatch and catch exceptions.
- Manage external providers for outsource activities such as card manufacturing, shipping, or payment terminals installation.
- Align & get team ready to launch new programme and product successfully.
- Recruit & develop talents.
**Minimum qualifications**
- At least 5 years of experiences in the banking industry
- Not less than 5 years in a managerial role.
- Experience working with cross-functional team as well as ability to manage external technology partners and vendors.
- Strong knowledge in banking operation or credit card issuing and acquiring operations.
**Job Types**: Full-time, Permanent
**Salary**: RM7,500.00 - RM10,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
Application Question(s):
- Can you outline your experience in card operations management within the banking or fintech industry?
- How do you handle conflicts or disagreements within your team, particularly when driving consensus is crucial?
- Expected salary?
- Notice period?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Solid Banking: 5 years (preferred)
- Fintech: 5 years (preferred)
- Managerial: 5 years (preferred)
-
Risk Operations Assistant Manager
6 months ago
Port Klang, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full timeProvide transaction risk management advice to the Management, identifying emerging risks, analyzing current risks, and assessing their potential impact on the Company. - Manage the overall risk management processes of the business including the design and implementation of the process for effective identification and assessment of risks throughout the...
-
IT Operation Manager
6 months ago
Port Klang, Malaysia Agensi Pekerjaan Nixan Mega (M) Sdn Bhd Full time**JOB DESCRIPTION** - Work closely with Head of Operations in day to day management activities and IT operations - Lead and drive multi-disciplinary IT teams to deliver positive outcome on initiatives and operational activities - Influence the project team and stakeholders as well as to provide support to assure initiatives able to attain its objectives and...
-
Operations Manager
6 months ago
Port Klang, Malaysia People Pathfinders Sdn Bhd Full time**The Company** Our client is an international freight forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has strong networks and offices in Europe, Asia, America, Africa, Oceania, and the Middle East. **The Operations Manager will be responsible...
-
Operations Manager
6 months ago
Port Klang, Malaysia Globe Express Services Full timeYour Responsibilities: Job Scope As the Operations Manager at GES Logistics, your role is critical in managing the team and other resources required to run the day-to-day activities. You will also set up a library of SOPs per client, per product, while handling VIP clients and overseeing their technical requirements. Scope 1: Operation Processing -...
-
IT Operation Manager
6 months ago
Port Klang, Malaysia Avows Technologies Sdn Bhd Full timeThis roles requires the individual to manage a team of managers consisting of the following tower leads / managers which consist of Infrastructure Manager, Network Manager, Cyber Security Manager, Helpdesk Manager, End User Computing Manager & ITSM Manager) **LOCAL MALAYSIAN CANDIDATE ONLY** - ITIL Certified preferred - 8- 10 years in Enterprise Computing...
-
IT Operation Manager
6 months ago
Port Klang, Malaysia amIT Global Solutions Pvt Ltd Full timeREQUIREMENTSThis roles requires the individual to manage a team of managers consisting of the following tower leads / managers which consist of Infrastructure Manager, Network Manager, Cyber Security Manager, Helpdesk Manager, End User Computing Manager & ITSM Manager)ITIL Certified preferredMinimum Experience: 10 Years in Information Technology...
-
Assistant Manager
6 months ago
Port Klang, Malaysia Syarikat Low Kim Chuan dan Anak-anak Sdn Bhd Full time**Operations Management**: - Assist in the day-to-day management of transportation operations, including route planning, vehicle scheduling, and driver assignments. - Monitor and optimize transportation workflows to ensure on-time delivery and cost efficiency. - Address operational challenges and resolve issues promptly to minimize disruptions. **Team...
-
Assistant Manager,warehouse Operations
6 months ago
Port Klang, Malaysia Chrisjac Recruitment Services Full time**Position: Assistant Manager, Warehouse Operations.**: - **Salary: RM 4000-6000.**: - **Job location: North Port, Port Klang.** **About the company** Our client is a integrated transport and logistics company,providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they have an...
-
Operator Pengeluaran
6 months ago
Port Klang, Malaysia Staffing360 Sdn Bhd Full time**KEMASUKAN SEGERA & PELUANG PEKERJAAN TETAP UNTUK ANDA** Lokasi: Bandar Sultan Sulaiman, Port Klang (SELANGOR) **Note : Boleh bekerja #SERTA MERTA di UTAMAKAN** **PAKEJ DAN TAWARAN** - Basic: RM1,500 dan GAJI BERSIH sehingga RM2,500 (Termasuk OVERTIME) - Boleh buat OVERTIME - Elaun Shift Malam: RM6.00 - Elaun makan: RM4.00 - Medical card - Ada caruman...
-
Fleet Management Assistant
6 months ago
Port Klang, Malaysia IDEAL GEMILANG RESOURCES SDN BHD Full time**Job Responsibilities: - ** - Monitor location of vehicles using GPS platform, driver harsh behaviour, idle time, and speeding alerts. - Send alerts to driver if they are over speeding limit and idling time. - Prepare monthly driver report card for Management review. - Organize a team of drivers and ensure vehicles are properly serviced and maintained....
-
3pl Warehouse Operations, Assistant Manager
6 months ago
Port Klang, Malaysia Chrisjac Recruitment Services Full time**Position: Warehouse Operations, Assistant Manager.**: - **Salary: RM 4000-5000.**: - **Job location: North Port/West Port, Port Klang.** **About the company** Our client is a integrated transport and logistics company,providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they...
-
3pl Warehouse Operations, Assistant Manager
6 months ago
Port Klang, Malaysia Chrisjac Recruitment Services Full time**Position: Warehouse Operations, Assistant Manager.**: - **Salary: RM 4000-5000.**: - **Job location: North Port/West Port, Port Klang,Selangor.** **About the company** Our client is a integrated transport and logistics company,providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents....
-
3pl Warehouse Operations, Assistant Manager
6 months ago
Port Klang, Malaysia Chrisjac Recruitment Services Full time**Position: Warehouse Operations, Assistant Manager.**: - **Salary: RM 4000-5000.**: - **Job location: North Port/West Port, Port Klang.** **About the company** Our client is a integrated transport and logistics company,providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they...
-
3pl Warehouse Operations, Assistant Manager
6 months ago
Port Klang, Malaysia Chrisjac Recruitment Services Full time**Position: 3PL Warehouse Operations, Assistant Manager.**: - **Salary: RM 4500-6000.**: - **Job location: North Port/West Port, Port Klang,Selangor.** **About the hiring company(Our client)** Our client is a integrated transport and logistics company, providing international freight forwarding and logistics services across Asia, Australia and...
-
Genaral Affairs Executive
6 months ago
Port Klang, Malaysia ZUS Coffee Full timeEnsuring all ZUS Coffee outlets and offices are covered with insurance. Assist with insurance claims if there are any accidents and unwanted hazards. Able to communicate professionally with the insurer for claiming purposes and new outlets insurance arrangements. - Ensuring all ZUS Coffee outlets are authorized with fire extinguishers. Able to differentiate...
-
Operation Officer
6 months ago
Port Klang, Malaysia Fair Work People Connect Full time**Job description** **Position Overview**: As the Operations Officer specializing in Recruitment Onboarding, Hostel and Transport Management, you will play a vital role in ensuring smooth operations and exceptional service delivery. Your primary responsibilities will include overseeing hostel and transport operations, managing onboarding processes for new...
-
Export Operation Manager
6 months ago
Port Klang, Malaysia Recruit Excella Full timeJob Descriptions: - Check and verify all agents invoice on daily basis - Confirm additional charges incurred to the agent and inform customer timely before release shipment. - Handle supplementary billing and prepare invoice on daily basis (e.g. LCL/ FCL/ Local transport etc) - To coordinate with customer on any invoicing matters (e.g. disputes, requests...
-
Machine Operator
6 months ago
Port Klang, Malaysia Talent Houz Staffing Full time**Job Title**: Plant Operator (Male) **Company**: Cargill (Palm Oil Division) **Location**: Port Klang, Selangor **Key Responsibilities**: - Operate process plant as per SOP, (plant start up, shutdown, emergency shutdown, change over and normal operation) - Monitor process operation and Product Quality as per SOP. (processing parameters, utilities...
-
Sales Executive Port Klang
6 months ago
Port Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full timeJOB VACANCY POSITION - SALES EXECUTIVE LOCATION - PORT KLANG SALARY - RM 3500-5500 Job Responsibility: - To deliver volume and revenue targets while remaining focused on relationship building. - Constantly manage sales pipeline, sales activity through well planning on Salesforce - To develop the relationship with new accounts. - Manage overall business...
-
Operation Clerk
6 months ago
Port Klang, Malaysia NEXT LOGISTICS SDN BHD Full timeOperations Clerk supports the logistics team by handling clerical and administrative tasks to ensure smooth and efficient transportation operations. This role involves coordinating with drivers, managing schedules, tracking shipments, and maintaining accurate records. Key Responsibilities: - **Scheduling and Dispatch**: - Schedule deliveries and dispatch...