Customer Operations Specialist
4 days ago
Customer Operations Specialist
This role has been designated as ‘Office’, which means you will primarily work from an HPE office.
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
**_ Responsibilities: _**
- Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
- Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
- Research, identify, and specify solutions to problems.
- Support and conduct visualization, user experience and configuration elements of solution design.
- Document requirements specifications using high-maturity methods, processes and tools.
- Support requirements management and change management processes.
- Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
**_ Education and Experience Required: _**
- Typically a Bachelor's degree in a technical or business discipline or equivalent experience.
- Minimum of 2 years of related experience or a Master's degree and up to two years of experience.
**_ Knowledge and Skills: _**
- 2 or more years experience.
- Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high
- level information into details; abstracting low
- Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans.
Join us and make your mark
We offer:
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?
Then let’s stay connected
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
**Job**:
Services
**Job Level**:
Intermediate
**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**
HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.
-
Customer Operation Supervisor
7 months ago
Kuala Lumpur, Malaysia BID Operations Full timeAt BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Marketing Operation Specialist
7 months ago
Kuala Lumpur, Malaysia BID Operations Full time**Responsibilities**: - Collaborate with cross-functional teams to gather campaign assets, both online and offline, and ensure timely delivery. - Communicate with internal and external groups to ensure marketing materials comply with regulations. - Identify issues, risks, and benefits of website content and functionality updates, and outline business...
-
Customer Onboarding Manager
7 months ago
Kuala Lumpur, Malaysia BID Operations Full timeWe are seeking an experienced Customer Onboarding Manager responsible for coordinating and managing the onboarding process for new customers, ensuring their smooth and swift integration with our products or services. This role involves close collaboration with sales, customer support, and other relevant teams to deliver an outstanding customer...
-
Client Support Specialist
8 months ago
Kuala Lumpur, Malaysia BID Operations Full timeAre you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear from...
-
Operations Specialist
7 months ago
Kuala Lumpur, Malaysia SMEVentures Full timeOperations Specialist SMEVentures is looking for a talented Operations Specialist to join our fast-growing portfolio company eMerge ITS. About SMEVentures SMEVentures is the leading platform for entrepreneurship through acquisition (ETA) in Asia Pacific. We empower the growth and sustainability of small and medium-sized enterprises (SMEs) by bridging the...
-
Customer Service Team Leader
7 months ago
Kuala Lumpur, Malaysia BID Operations Full time**Requirements**: **Team Leadership**: - Inspire and empower a team of customer service representatives, guiding them towards success. - Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. - Cultivate a positive and collaborative team environment that fosters growth and...
-
International Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Bread Advertising Full timeOur client, a global insurance company, is looking for an International Customer Service Specialist. **Responsible**: - Support the seamless experience of customers and brokers with our services. - Observe key performance indicators including the speed of local policy issuance,reinsurance premium collection. - Maintaining the quality of data in...
-
Operations Specialist
7 months ago
Kuala Lumpur, Malaysia Marsh McLennan Full timeOperations Specialist - Broking **Company**: MMC Corporate **Description**: Ensures timely and accurate production/processing of complex documents/information (includes report preparation) Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships Adheres...
-
Specialist, Customer Due Diligence Operations
7 months ago
Kuala Lumpur, Malaysia Spark Hunts Resources Full time**Specialist, Customer Due Diligence Operations** **Job Descriptions**: - Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation. - Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies...
-
Specialist/lead Specialist, Operations
7 months ago
Kuala Lumpur, Malaysia Allianz Full timeSpecialist/Lead Specialist, Operations Transformation (Operations Simplicity) 45813 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** - Analyzes and anticipates business challenges and complexities, and their potential implication with transformation, change management and organization design...
-
Specialist, Customer Due Diligence Operations
7 months ago
Kuala Lumpur, Malaysia Spark Hunts Resources Full time**Specialist, Customer Due Diligence Operations** **Job Descriptions**: - Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation. - Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies...
-
Customer Support Specialist
4 months ago
Kuala Lumpur, Malaysia Qashier Pte Ltd Full timeCustomer Support Specialist (SG) About the job Customer Support Specialist (SG) Want to be part of the fastest-growing startup that is at the intersection of Retail, Fintech, and Data? Qashier is looking for a **Customer Support Specialist** to support our growth! This role might be for you if you have knowledge and a keen interest in POS and payment...
-
Road Logistics Customer Care
7 months ago
Kuala Lumpur, Malaysia Kuehne+Nagel Full timeYou will be part of our Road Logistics team, adding your expertise + skills to the delivery of Customer + Operational excellence. - ** Your Role **:To support Road Logistics business activities within guidelines to achieve organization’s short and long term business goals. Handles day to day operations such as order processing, attending to customer’s...
-
Road Logistics Customer Care
7 months ago
Kuala Lumpur, Malaysia Kuehne+Nagel Full timeYou will be part of our Road Logistics team, adding your expertise + skills to the delivery of Customer + Operational excellence. - ** Your Role **:To support Road Logistics business activities within guidelines to achieve organization’s short and long term business goals. Handles day to day operations such as order processing, attending to customer’s...
-
Customer Success Specialist
7 months ago
Kuala Lumpur, Malaysia Axpara Full timeThe Specialist (“Specialist”) is a key commercial position that is dedicated to delivering Mesh Bio’s healthcare software solutions to customers and partners. The Specialist is expected to work together with other company functions, including the Sales and the Product Management departments in meeting customers’ needs.Responsibilities and Duties -...
-
Specialist/lead Specialist, Operations
7 months ago
Kuala Lumpur, Malaysia Allianz Full timeSpecialist/Lead Specialist, Operations Transformation (Customer Experience & Agile Transformation) 45727 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** - Strategic planning to improve customer experience and establishing common and consistence Allianz services. - Recommend change and...
-
International Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Zurich Insurance Full time**Specialist in International insurance** We are looking for an enthusiastic specialist to join a team in the regional centre in Kuala Lumpur, Malaysia. We are part of International programs of Zurich and we are helping our clients to manage their risk globally. The team is responsible for management of insurance partners around 20 countries in Asia...
-
Operation Specialist
7 months ago
Kuala Lumpur, Malaysia Marsh McLennan Full timeOperation Specialist - Contact Center **Company**: MMC Corporate **Description**: Completes assigned tasks to contribute to the creation of customer service strategies; helps to document client needs Monitors, documents, and performs basic research for client requests, follows direction to help perform needs analysis, and performs simple usage tracking...
-
Marine Operations Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeJob OverviewTalent Recruit is seeking a skilled Marine Operations Specialist to join our team. In this role, you will be responsible for operating remote-controlled robots to clean ship hulls at outdoor docks.About the RoleThis is a unique opportunity to work with cutting-edge technology and make a real difference in the marine industry.Key...