Guest Service Representative

2 weeks ago


George Town, Malaysia Trendy Expression Sdn Bhd Full time

Guest Service Representative Responsibilities:

- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

Guest Service Representative Requirements:

- 2+ years of customer service experience.
- Certificate or diploma in hospitality advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.

**Job Details**

**JOB INFO & REQUIREMENT**
- Contract Type- Full-time- Job Type- Non-Executive- Experience Level- 1-3 years- Job Categories- Tourism/Hotels- Minimum Education Required- High school or diploma- Language Required- English, Bahasa Malaysia- Nationality Preferred- All Nationalities- Gender Preferred- All Genders- Own Transport- None**SALARY & OTHER BENEFITS**
- Salary**RM 1,800 to RM 2,200 per month**
- Other Benefit (Optional)- Medical & Dental Allowance, Meal Allowance, Performance Commission, Performance Bonus



  • George Town, Malaysia Marriott International, Inc Full time

    **หมายเลขงาน** 24020608 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...


  • George Town, Malaysia Marriott International, Inc Full time

    **İş Numarası** 24020608 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat...


  • George Town, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24020608 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Bienvenue dans la famille** - Quel meilleur endroit...


  • George Town, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24020608 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Bienvenido a nuestra familia** - Como líder a...


  • George Town, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24057964 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Bienvenido a nuestra familia** - Como líder a...


  • George Town, Malaysia Marriott International, Inc Full time

    **職務編號** 24020608 **工作類別** Rooms & Guest Services Operations **地點** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia 在地圖中查看 **工作編制** Full-Time **身處外地?** N **願意海外赴任?** N **職位類型 管理**...


  • George Town, Malaysia Company Confidentials Full time

    Responsible for the smooth operation of the hotel. - Ensure the Reception counter is always clean and tidy. - Responsible in overseeing and supervising the daily Front Office workflow. - Assist & delighting customers upon check-in / check-out. - Knowledgeable unit location, types of room available & on-going room rate promotion. - Knowledgeable in regards...

  • Guest Service Representative

    Found in: Talent MY C2 - 2 weeks ago


    George Town, Malaysia Courtyard by Marriott Full time

    Type de Poste Non-Management Bienvenue dans la famille Quel meilleur endroit pour faire ses marques qu’au sein de l’un des chefs de file de classe mondiale de l’industrie du voyage? Si vous avez des capacités naturelles de communication et si vous aimez travailler avec les autres, nous vous accueillons au sein de notre famille...

  • Customer Service

    7 days ago


    George Town, Malaysia EKG GROUP Full time

    EKG Group is one of the world’s largest face-to-face advertising & marketing companies; specialising predominantly in creating brand awareness and providing cost-effective solutions for a portfolio of clients from a different range of industries. Starting in 2001, we have expanded massively due to the demands from our clients to increase their customer...

  • Duty Manager

    5 days ago


    George Town, Malaysia Lifework HR Services Sdn Bhd Full time

    The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front...

  • HR Shared Services Representative, Senior

    Found in: Talent MY C2 - 2 weeks ago


    George Town, Malaysia Zebra Full time

    Remote Work: Hybrid Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies...

  • Service Crew

    1 week ago


    George Town, Malaysia Lifework HR Services Sdn Bhd Full time

    **Position Overview**: **Responsibilities**: - Greet and welcome guests in a friendly and courteous manner. - Present menus to guests and provide detailed information on menu items, including specials and beverage options. - Take accurate food and drink orders from guests and ensure prompt and accurate entry into the POS system. - Relay orders to the...


  • George Town, Malaysia Aisling Consulting Sdn Bhd Full time

    __ - Answer phone calls and attend to guests' requests to book rooms or events at the hotel. - Check on the internal booking system and make the booking for the guest. - Obtain payment information and run credit/debit card payments when required. - Assist guests with booking transport such as taxis and giving directions where required. - Liaise with the...

  • Service Supervisor

    4 days ago


    George Town, Malaysia FIRM FRIENDS SDN. BHD. Full time

    **Service Supervisor (F&B)** Firm Friends Sdn Bhd. George Town, Penang Operation (Hospitality & Tourism) Full time **About us**: Folia is a new concept cafe & restaurant coming to the outskirts of Penang Georgetown in 2024. Our aim is to be the best quality farm-to-table venue in the greater Penang area, with a focus on creative cuisine, local...

  • Service Supervisor

    4 days ago


    George Town, Malaysia FIRM FRIENDS SDN. BHD. Full time

    **Service Crew (F&B)** Firm Friends Sdn Bhd George Town, Penang Operation (Hospitality & Tourism) Full time **About us**: Folia is a new concept cafe & restaurant coming to the outskirts of Penang Georgetown in 2024. Our aim is to be the best quality farm-to-table venue in the greater Penang area, with a focus on creative cuisine, local botanicals,...


  • George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 24073638 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on...

  • Client Services Representative

    Found in: Talent MY C2 - 2 weeks ago


    George Town, Malaysia Matthews International Full time

    POSITION SUMMARY Coordinates projects from estimation to completion, or a sub-part of the project cycle, for assigned client(s). Under the direction of the client project team and/or Management serves as a day-to-day contact on current projects for clients, internal departments, and vendors. Resolves straightforward problems using established...

  • Client Services Representative

    Found in: Talent MY C2 - 2 weeks ago


    George Town, Malaysia SGK, INC Full time

    SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company. POSITION SUMMARYCoordinates projects from...


  • George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 23202126 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting all aspects of Concierge functions...

  • Paid Dealer's Representative

    Found in: Talent MY C2 - 2 weeks ago


    George Town, Malaysia RHB Banking Group Full time

    Description Dealing and execution of trades for local & foreign retail equities broking business. Carry out sales & marketing activities to acquire new clients. Manage client’s portfolio by providing market updates and maintaining good relationship with existing clients. Promote and cross sell Bank’s related products to clients. ...