Associate, Digital Data Reviewer

2 weeks ago


Ipoh, Malaysia TimesConsult Recruitment Agency Full time

**Our client is a reputable MNC.**

**This role will require you to relocate to their Bangkok regional office.**

**Key Duties and Responsibilities**:

- Help improve the quality and safety of online contents by analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
- Become and remain knowledgeable about the Client's products and policies
- Make well balanced decisions and personally driven to be an effective advocate for the platform's community
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
- Review content within agreed turnaround times and standards of quality
- Identify inefficiencies and improvement opportunities in workflows and suggest solutions or recommendations
- Recognize trends and patterns, and escalate issues that may affect delivery of work in a timely manner

**Requirements**:

- Possess Diploma/Degree with at least 3 years of working experience
- **Able to speak and read in Cantonese, Traditional Mandarin**:

- Proficiency in English language is a must.
- **Willing to work on rotational shifts.**:

- **Willing to relocate to Bangkok (visa cost covered & relocation bonus)**:

- Training will be provided.

**Salary**: RM5,500.00 - RM7,300.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Your expected salary range.
- This is an oversea job opportunity, are you able to relocate to Bangkok? (Yes/No)


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