Restaurant Outlet Supervisor

2 weeks ago


Setia Alam, Malaysia Shell Out®️ seafood restaurant Full time

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude

Help customers to settle down and also take their orders

Process customers’ orders and generate their bills

Work together with the kitchen team to prepare foods following SOP, safety procedures, and sanitary requirements.

Ensure restaurant cleanliness daily

Handle guests’ concerns and complaints professionally and calmly to resolve problems according to company policy.

Oversee all front and back of the outlet operations

Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

Maintain quality control for all food served

Analyze staff evaluations and feedback to improve the customer’s experience

Train new employees and provide ongoing training for all staff.

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Restaurant Management: 1 year (required)


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