Restaurant Outlet Supervisor
2 weeks ago
Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude
Help customers to settle down and also take their orders
Process customers’ orders and generate their bills
Work together with the kitchen team to prepare foods following SOP, safety procedures, and sanitary requirements.
Ensure restaurant cleanliness daily
Handle guests’ concerns and complaints professionally and calmly to resolve problems according to company policy.
Oversee all front and back of the outlet operations
Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
Maintain quality control for all food served
Analyze staff evaluations and feedback to improve the customer’s experience
Train new employees and provide ongoing training for all staff.
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Restaurant Management: 1 year (required)
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