Asst. Manager

2 weeks ago

Shah Alam, Malaysia JIBBYNCO SDN BHD Full time

1. Maintain high quality products by ensuring compliance with all operations procedures. 2. Ensure that all branches under your supervision are able to achieve SGSB objectives as per planned by reviewing & Monitoring Labor planning, scheduling and utilization. 3. Enforce & support all training & development plans for all staff under your supervision as per company’s policy. 4. You also will make sure that the people appointed for the job of operations are well qualified for the job and should be enthusiastic and not lethargic. 5. Monitor Labor by analyzing store reports, labor scheduling, Labor productivity. - Ensure understanding of security procedures in all store under your supervision. 6. Investigate any labor problems in your area refers the hot issues to chain management for legal actions. 7. Could be assigned for extra assignments. 8. Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning. 9. Ensure that all reporting & control procedures in the operations, customer service, quality of production, Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place according to company’s policy & chain operation manual. 10. Maintain high quality products by ensuring compliance with all operations procedures. 11. Ensure that all outlets under your supervision are able to achieve QSC objectives as per planned by reviewing & Monitoring Labor Planning, scheduling and utilization. 12. Enforce & support all training & development plan for all staff under his supervision as per company’s policy. 13. Monitor Labor by analyzing store reports, labor scheduling, Labor productivity. 14. Ensure understanding of security procedures in all store under their supervision. 15. Investigate any labor problem in your area refers the hot issues to chain management for legal actions. 16. To manage the daily restaurant operations in order to achieve the company quality, policy and objectives. 17. Plan, set the sales budget and target. 18. To ensure the quality, services and cleanliness of outlet under his supervision. 19. Control and manage the profit. 20. Motivate and supervise the operations team. 21. Handling complaints from customers. 22. High frequency store visit schedule to ensure consistent, high quality execution of the food service offer. 23. Assisting to identify and solve operational problems in the new food offer program to develop food program for smooth scaled roll out.
Serai Group is a Malaysian family of restaurateurs, with a passion for food and sharing it with others. We first began in 1990 with a restaurant in Shah Alam, called Serai Thai, serving northern MalaysianThai cuisine. Over the years we’ve come to be known for the authentic quality of our food as each dish comes from a homegrown recipe that’s carefully prepared with only the freshest ingredients. To date, we’ve created several memorable dining experiences throughout the Klang Valley. As we constantly explore new culinary concepts from our own Malaysian roots to Melbourne-style casual dining to contemporary stir-fry influenced by modern Chinese cuisine, the delight of our guests is our utmost priority. With this in mind, each of our outlets are styled with distinct personalities which complement our imaginative approach to food. We’ve also extended the Serai Group experiences beyond the border of our restaurants, as our catering service reaches out to event-goers, private functions and intimate gatherings. The group aspires to continue introducing new concepts and ideas to the market. With expansion on the cards, Serai Group is excited to be able to share good food with everybody.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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