Training and Adoption Specialist

3 weeks ago

Kuala Lumpur, Malaysia SAP Full time

**We help the world run better**

**About Customer Success Service Academy**

SAP Customer Success Service’s team supports our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.

The Customer Success Service Academy is up to 2-year graduate program to start your career in the Services Customer Success Board Area. This program consists of classroom-based learning with rotation opportunities before settling on one focus area within the business.

Throughout the Program you will build the foundations needed for success in the Services’ business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business such as consulting, project management, technical and solution support.

**Job profile**
SAP Training and Adoption is seeking an individual to fill the role of Training and Adoption Channels/Partner within SEA as part of an APJ Team. The individual must be an innovative, energetic and dynamic self-starter, who is able to deliver exceptional results through active participation within multi-cultural virtual account teams.

The role will work closely with Account Executives, Services Sales and Partners to drive Training and Adoption sales within the SEA Market Unit and the APJ region.

The SAP Training and Adoption products and services are the central piece of SAP’s Land, Adoption, Consume and Expand (LACE) sales strategy and helps drive adoption with our customers to help them realise their return of investment on SAP solutions. With SAP cloud focused strategy, the focus on volume accelerates the need to transition to a partner-led and SAP-supported volume business. Customer engagement models will increasingly switch to integration of our partners to drive customer success. Having a vibrant partner ecosystem who build their services and solution model resting on SAP products is critical for SAP future success.

This role will focus on growing Training and Adoption revenues through in-direct sales by positioning the value of SAP Training and Adoption solutions to both customers and partners.

This role will also focus on driving pipeline development, management and landing sales initiatives through the channel as well as providing software presales support for indirect deals. The key products and services are Training and Certification, SAP Learning Hub, Learning Services and Cloud solutions.

**PURPOSE AND OBJECTIVES**:
The Training and Adoption Channels/Partner is responsible for supporting our License Sales, Services Sales and Partners to devices and position value-based Training and Adoption solutions utilizing SAP Training and Adoption Software, Learning Services and Training Services.

This role will focus on the following two objectives:

- Partner development & management objectives and building the strategic vision with our consulting, system integrators and education partners in SEA. The leader fosters collaboration and a shared vision with key stakeholders of partners. Collaboration is key for success of this role and channel manager is accountable to build mindshare with cross team at SAP.

You will be integrating with diverse, cross cultural and cross geography team of channel managers, regional GPO teams, and Global channel enablement teams. This role has ownership of partner management with a strong focus to identify the right channel partners, building right capabilities and capacity with key partners, building cohesive GTM approach and driving the sell-with/sell-through goals. Success of this role measure the outcome delivered through joint integration approach with partners.
- Providing software presales for customer and partner deals to drive an increase in Training and Adoption software inclusion in license deals.

**_
A day in the life..._**

**Execution Excellence**
- Leads and influences partners and internal sales teams to build their services and solution on SAP training and adoption process
- Foster vibrant partner ecosystem, share learning repository, drive collaboration, and positive outcomes
- Support partner’s sales & presales teams to acquire product & process knowledge and drive collective business objectives
- Cross teaming with internal stakeholders and regional/global team to drive business goals
- Creativity to craft and land the GTM initiatives with partners to achieve collective goals
- Actively establish client relationships at all stakeholder levels, characterised by mutual trust and respect
- Act as a trusted advisor with regard to the Training and Adoption requirements throughout the entire LACE sales lifecycle.
- Provide solution expert support to Account Executives, Services Sales and Partners including customer facing meetings, RFP responses, requirements gathering, product demonstra

  • Training and Adoption Specialist

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SAP Full time

    We help the world run betterAbout Customer Success Service AcademySAP Customer Success Service's team supports our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management,...

  • Digital Adoption Specialist

    3 weeks ago

    Kuala Lumpur, Malaysia Orsted Full time

    Imagine a future where you play a vital role in supporting our large portfolio of collaboration tools with a dedicated focus on Microsoft 365 solutions Join us in this role where you’ll support our vision in enabling the digital transformation and globalisation of the most sustainable company in the world, establishing an exceptional digital workplace...

  • Customer Training Specialist

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Thomson Reuters Full time

    Are you passionate about providing online and digital product training for legal and tax customers and/or employees to support new sales, increase customer usage, drive growth and contribute to retention targets?We are hiring for a Customer Training Specialist to serve as the "technical expert" in the online platforms to drive usage, reinforce value position...

  • Cybersecurity Training Specialist

    2 months ago

    Kuala Lumpur, Malaysia Eames Consulting Full time

    Cybersecurity Training Specialist Are you a seasoned cybersecurity professional with a flair for training and development? Our client, a global professional services firm is currently on the lookout for a enthusiastic individual to join our team as a Cybersecurity Training Specialist in Kuala Lumpur, Malaysia. As the demand for cybersecurity skills continue...

  • Cybersecurity Training Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Eames Consulting Full time

    Cybersecurity Training Specialist Are you a seasoned cybersecurity professional with a flair for training and development? Our client, a global professional services firm is currently on the lookout for a enthusiastic individual to join our team as a Cybersecurity Training Specialist in Kuala Lumpur, Malaysia. As the demand for cybersecurity skills continue...

  • Customer Training Specialist

    4 weeks ago

    Kuala Lumpur, Malaysia Thomson Reuters Full time

    Are you passionate about providing online and digital product training for legal and tax customers and/or employees to support new sales, increase customer usage, drive growth and contribute to retention targets? We are hiring for a **Customer Training Specialist **to serve as the "technical expert” in the online platforms to drive usage, reinforce value...

  • Customer Training Specialist

    5 hours ago

    Kuala Lumpur, Malaysia Thomson Reuters Full time

    Are you passionate about providing online and digital product training for legal and tax customers and/or employees to support new sales, increase customer usage, drive growth and contribute to retention targets? We are hiring for a **Customer Training Specialist **to serve as the "technical expert” in the online platforms to drive usage, reinforce value...

  • SEO Specialist

    1 week ago

    Kuala Lumpur, Malaysia @Ask Training Pte. Ltd Full time

    Are you a SEO Specialist with a passion for optimizing digital presence We're seeking a talented SEO Specialist to join our dynamic digital marketing team. As a remote team member based in Malaysia, you'll play a pivotal role in enhancing our online visibility and driving organic growth through effective SEO strategies. If you're passionate about driving...

  • Executive, Training

    3 weeks ago

    Kuala Lumpur, Malaysia Tan Chong Motor Holdings Berhad Full time

    Stay informed about the latest features, specifications, and innovations in our vehicle lineup to provide comprehensive product knowledge training to the sales team Stay updates on industry trends, competitor products, and sales best practices to continually enhance training content and methodologies Collaborate with the Training Manager to create,...

  • Training Executive

    1 week ago

    Kuala Lumpur, Malaysia Tan Chong Motor Holdings Berhad Full time

    Stay informed about the latest features, specifications, and innovations in our vehicle lineup to provide comprehensive product knowledge training to the sales team Stay updates on industry trends, competitor products, and sales best practices to continually enhance training content and methodologies Collaborate with the Training Manager to create,...

  • Lead Change Management Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Fragomen Full time

    Job Description Fragomen Malaysia has an exciting opportunity to join the firm as Change Management Professional. As a key member, the Lead Change Management Specialist will play a crucial role in the development, facilitation and continuous improvement of an end-to-end framework that standardizes and governs the planning and delivering change (i.e.,...

  • K Youth Training

    1 week ago

    Kuala Lumpur, Malaysia Cxl executive Full time

    Open to all Malaysian SPM/SKM/TVET/Diploma/Degree graduates. Unemployed more than 1 month/ Jobseeker. K-Youth Development Programme. Program objective: Employment opportunity for fresh graduates and unemployed people in hospitality and technical industry. Benefits: - 1 month (online training) + 3 months (on job training). - Salary provided RM1800 -...

  • Training Executive

    2 months ago

    Kuala Lumpur, Malaysia Tan Chong Group Full time

    Stay informed about the latest features, specifications, and innovations in our vehicle lineup to provide comprehensive product knowledge training to the sales team - Stay updates on industry trends, competitor products, and sales best practices to continually enhance training content and methodologies - Collaborate with the Training Manager to create,...

  • Executive, Training

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tan Chong Motor Holdings Berhad Full time

    Stay informed about the latest features, specifications, and innovations in our vehicle lineup to provide comprehensive product knowledge training to the sales teamStay updates on industry trends, competitor products, and sales best practices to continually enhance training content and methodologiesCollaborate with the Training Manager to create, improve,...

  • Due Diligence Training Specialist

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Wise Full time

    We're looking for a Training Specialist to join our growing CDD Business Training team in Kuala Lumpur. Your mission will be to support the learning and development of the Due Diligence teams' operational agents. The main tasks will include ensuring smooth onboarding journey, improving the existing learning programs and content, and creating new learning...

  • Training Specialist

    4 weeks ago

    Kuala Lumpur, Malaysia Trip.com Full time

    Job Description **About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. - In this Role,...

  • Training Specialist

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    Job DescriptionAbout UsWe have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. In this Role, you'll get...

  • Specialist/lead Specialist, Operations

    5 days ago

    Kuala Lumpur, Malaysia Allianz Full time

    Specialist/Lead Specialist, Operations Transformation (Customer Experience & Agile Transformation) 45727 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** - Strategic planning to improve customer experience and establishing common and consistence Allianz services. - Recommend change and...

  • Specialist/lead Specialist, Operations

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Full time

    Specialist/Lead Specialist, Operations Transformation (Customer Experience & Agile Transformation)45727 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob Summary Strategic planning to improve customer experience and establishing common and consistence Allianz services. Recommend change and organizational design...

  • Cloud Solution Specialist

    3 weeks ago

    Kuala Lumpur, Malaysia Logicalis Full time

    Why choose Logicalis?             As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can...