Specialist - Bpo

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

The key roles and responsibilities are as follows: **Financial Accounting Business Process Standardization (BPS) in the Region** - To drive standardization of finance related business processes in the Region. - To perform current assessment and develop Regional Standard Processes (R2R) practices for the Region. - To drive collaboration with Corporate...

Position OverviewCareCone Group is a leading provider of outsourcing and offshoring consulting services.We are looking for a Revenue Enhancement Specialist to join our team and drive business growth through strategic partnerships and client engagement.This role involves developing and executing strategies to expand market presence and achieve revenue...

Company OverviewTeleperformance is a leading global business process outsourcing (BPO) company that provides a wide range of services to help businesses improve their customer experience and operational efficiency.

Requirements10+ years of experience in operations management, preferably in BPO/ITES industry.7+ years of people management experience, including managing managers.Excellent written and verbal communication skills.Strategic thinker with strong analytical and problem-solving skills.Adaptable and energized by a fast-paced environment.

Role OverviewWe are seeking a highly skilled and experienced professional to lead our customer service team.Key ResponsibilitiesDevelop and execute strategies to improve team performance and productivity.Coach and mentor team members to achieve their goals.Identify and mitigate business risks.Establish and maintain effective relationships with clients and...

IntroductionAt IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that...

**Job Details** - Company: Teleperformance Malaysia - TP Code: ID-T001-TT-ROS-EN-0814 - Job Title: Risk Operations Specialist - English/Bahasa Malay - Location: Petaling Jaya, Selangor - Shift: 5 working days (Rotational shift) **Job Highlights** - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive...

**ROLES & RESPONSIBILITIES** 1) Perform the following Accounts Payable functions: - Process vendor and intercompany invoices, debit notes, credit notes, staff claims and petty cash reimbursements - Process urgent requests upon Business Division’s instructions - Process month end activities: i)Vendor reconciliation and aging ii)GR/IR clearing - Update...

We're looking for a seasoned Quality Assurance professional to join our team as a Customer Insights and Quality Manager. In this role, you will drive quality improvement initiatives across our operations in Malaysia & Singapore and develop strategies to enhance service quality.About the JobAs a Customer Insights and Quality Manager, you will partner with...

Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...