Specialist - Bpo

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

The key roles and responsibilities are as follows: **Financial Accounting Business Process Standardization (BPS) in the Region** - To drive standardization of finance related business processes in the Region. - To perform current assessment and develop Regional Standard Processes (R2R) practices for the Region. - To drive collaboration with Corporate...

The key roles and responsibilities are as follows: **1. Financial Accounting Business Process Standardization (BPS) in the Region** - To drive standardization of finance related business processes in the Region. - To perform current assessment and develop Regional Standard Processes (R2R) practices for the Region. - To drive collaboration with Corporate...

Our client is a BPO located in Selangor, Malaysia As a Customer Experience Specialist, you will be tasked with delivering exceptional support to our customers and ensuring their satisfaction with our products and services. Your key responsibilities will include: - Effectively resolving customer complaints and issues, aiming for first-contact resolution...

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and...

The Workforce Management Specialist prepares and produces work volume and staffing forecast dashboards, comparative data on results vs. forecasts, identifies opportunities for improvement, and recommends solutions. This position provides workforce management scheduling and load balancing requirements for work peaks and valleys. - Creates reports and...

Respond to customer inquiries within the agreed response time - Resolve customer inquiries through our support channels - Provide relevant service recovery, support, and recommendations to customers - Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution -...

DXC Technology is a leading Fortune 500 IT services company with $17.7 billion in revenue (FY21) and more than 130,000 colleagues around the world. At DXC, we harness innovation to help planes fly, markets function, and businesses move at the speed of digital commerce. Serving more than 240 of the Fortune 500, we have a 60-year track record of delivering and...

Respond to customer inquiries within the agreed response time - Resolve customer inquiries through our support channels - Provide relevant service recovery, support, and recommendations to customers - Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution -...

**All are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and English** **Requirements**: - Required language(s): Cantonese, Mandarin & English (Read and write). - Minimum 1 year experience in Customer Services field (call center is advantageous) - Good presentation & negotiation skills with the...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Analytical Customer Service Interpersonal Project management Client Relationship good communication skills - Brief description: - Daily monitoring of the assigned tasks and milestones - Manage volumes of...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Analytical Customer Service Interpersonal Project management Client Relationship good communication skills - Brief description: - Daily monitoring of the assigned tasks and milestones - Manage volumes of...

Skilled financial specialist to join our accounts payable team to help process, track, and record payments in an accurate, efficient, and timely manner. The accounts payable specialist will have both a day-to-day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. **Key areas of...

Brief description: - Daily monitoring of the assigned tasks and milestones - Manage volumes of projects and data in varying stages of progression. - Support Client’s Sales Team and their efforts to sell products, subscriptions, and solutions to end customers. - Interacting and following up with stakeholders to resolve issues. - Complying with customer...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: CSS HTML Java Team Management Client Relationship client management - 3-5yrs experience Open for buy out Skill set Required: - Prior experience of working on a workflow driven content management...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: CSS HTML Java Team Management Client Relationship client management - 3-5yrs experience Open for buy out Skill set Required: - Prior experience of working on a workflow driven content management...

Overview: As an Employee Experience Specialist, you will play a pivotal role in fostering a positive and supportive workplace culture where engagement, wellness, and employee relations are paramount. Reporting directly to the Employee Experience Lead, you will collaborate closely with cross-functional teams to implement initiatives that enhance the overall...

**Job Details** - Company: Teleperformance Malaysia - TP Code: ID-T001-TT-ROS-EN-0814 - Job Title: Risk Operations Specialist - English/Bahasa Malay - Location: Petaling Jaya, Selangor - Shift: 5 working days (Rotational shift) **Job Highlights** - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive...