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Loan Manager

2 months ago

Bukit Mertajam, Malaysia CHARTERWAY INTEGRATED SDN BHD Full time

**概述：**
作為貸款經理，您將負責監督從申請到結束的貸款流程。您將確保所有貸款申請均得到高效、準確的處理，同時遵守公司政策和監管要求。

**職責：**
1. 貸款處理：管理貸款申請流程，包括審查申請、驗證文件並確保遵守貸款政策和法規。
2. 客戶服務：透過解答詢問、解決問題並引導他們完成貸款流程，為借款人提供優質的客戶服務。
3.風險評估：透過分析財務資訊、信用報告等相關因素，評估貸款申請人的信用狀況。
4. 協作：與承銷商、信貸員和其他團隊成員密切合作，以促進及時的貸款批准和結清。
5. 文件：保留貸款交易和文件的準確記錄，確保完整性並符合內部和外部要求。
6. 培訓和發展：隨時了解行業趨勢、法規和最佳實踐，並根據需要為員工提供培訓。
7. 績效監控：監控與貸款處理效率、品質和客戶滿意度相關的關鍵績效指標（KPI），並根據需要實施改進。
8. 報告：準備有關貸款活動、通路狀態和績效指標的定期報告，以供管理審查。
9. 合規性：確保遵守所有有關貸款活動的相關法律、法規和公司政策。

**資格：**
1. 金融、工商管理或相關領域學士學位（優先）。
2. 具有貸款處理、承銷或相關職位的經驗。
3. 對貸款實務、法規和合規要求有深入的了解。
4.優秀的溝通和人際溝通能力。
5.注重細節，具有較強的分析與解決問題的能力。
6. 熟練相關軟體應用（例如貸款發放系統、Microsoft Office套件）。
7. 能說、寫中文。
- **附加要求（如果適用）：**

1. 抵押貸款或相關領域的認證（例如，認證抵押貸款銀行家、認證貸款官員）。
2. 熟悉特定貸款產品或市場（例如住宅抵押貸款、商業貸款）。

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