Executive, Personal Financial Services

7 days ago


Bukit Mertajam, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

We are currently looking for talents to:
Functional
_(job responsibilities)_
- Meet sales target by securing new quality loans in line with Management decision on the portfolio mix of products and customers;
- Maintain good business relationship with internal and external stakeholders;
- Ensure authentication of identification, income and vehicle documents;
- Interview applicant and conduct thorough KYC;
- Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate;
- Perform CTOS enquiry;
- Constantly update dealers on the status of cases submitted on a daily basis;
- Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents;
- Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance;
- Investigate and follow up on cases that have been delayed for approval and disbursement;
- Prepare proposal for panel dealership and other facilities applied by panel dealers;
- Conduct site visits when required;
- Additional responsibility on ad hoc duties as assigned by Management at all times.
- Managerial
_(team/group responsibilities)_
- Act as a buddy to new joiners and assist / provide guidance as when needed.
- Organizational
_(organizational responsibilities)_
- Develop and manage the relationships with car dealers;
- Cross-sell efforts to provide referrals and leads for Hong Leong Group of companies;
- Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance and regulatory guidelines.

Do you have what it takes? We are currently looking for talents who have:

- Good verbal and written communication skills in both English and Bahasa Malaysia;
- Good communication and interpersonal skills to build business relationships with customers and car dealers;
- Applicants must have own transport;
- Strong selling and negotiation skills;
- Excellent in adaptability & execution skills;
- Fresh graduates or with minimum 1 year of working experience in Banking or Auto industry.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._



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