Hotel Sales Manager

6 months ago


Melaka, Malaysia AP Slensa Sdn Bhd Full time

**JOB RESPONSIBILITIES**:

- Achieve monthly budget goals and new business targets
- To be financially aware of the hotel’s objectives and do all possible to accomplish targets
- To ensure hotel occupancy and average rate targets are sustained in line with projections detailed in the Annual Business Plan
- To establish sales targets and highlight any variances with actual sales figures and recommend what action should be taken to remedy significant variances
- To resolve all discrepancies among the staff of his/her department.
- To maximize his/her personal contacts and inform the Director of Sales & Marketing or his/her designated person as approved by the management of any discrepancies observed in style and culture.
- To follow and enforce the policies and manual of the Hotel.
- Considering his/her role as a representative of the Hotel, he/she will conduct himself/herself correctly in a professional manner.
- Set an example of honesty and professionalism inside and outside of the Hotel.
- To ensure the profitability of his/her Department for short, medium and long term by assuming the total responsibility of the functions assigned to him/her with special emphasis on increasing sales, reduce expenditure, preserve and maintain the assets.
- Implements all sales action plans related to his/her market areas as outlined in the Marketing Plan.
- Attends major travel functions and promotional events to promote sales for the Hotel.
- Establishes and maintains files on major hotel accounts he/she established in the Hotel and assists Director of Sales & Marketing or his/her designated person as approved by the management in maintaining the Sales Filing System.
- Promotes and produces sales leads for other Hatten properties.
- Plans and executes sales trips to major market areas and reports to the Director of Sales or his/her designated person as approved by the management on new potential market areas that should be covered.
- Analyze market changes and, under the direction of the Director of Sales & Marketing, implements programs with the Sales Department to meet these changes, i.e. changes brought about by political, economic or competitive changes in the market place.
- Assists in the execution of familiarization/site inspection trips to hotels by major clients.
- Participates in weekly/monthly Sales & Marketing meeting.
- Assists in implementation of effective sales systems and procedures that ensure efficient execution of all group meetings and functions and provides for the efficient functioning of the hotels local sales efforts, overall.
- Responsible for dissemination of sales related information to other departments as appropriate.
- Attends all pre-conference meetings, as required, arranged by the Banquet Sales Department and assists in the preparation of post-conference reports
- Meets with all influential clients and ensures that pre and post conference meetings are conducted by the Banquet Sales Department to provide effective communications and feedback in regard to client needs.
- To write your appointments whereabouts on whiteboard for emergency purpose.
- Ensure all morning appointments and sales calls follow up are made and to be out in the field by 09.30am and report back to the hotel by 4.30pm.
- Must attend weekly/monthly Sales & Marketing Sales meeting.
- Maintain cordial inter-personal relationships with all departments.

**Salary**: RM4,000.00 - RM5,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Melaka: Reliably commute or planning to relocate before starting work (preferred)


  • Hotel Manager

    6 months ago


    Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

    **Job Descriptions**: - Overseeing and be responsible for the overall management of the Hotel Group of outlets. - Manage profitability of the hotel, ensuring revenue and guest satisfaction target are meet and exceeded. - Ensure Co’s short - and long-term goals and objectives are achieved in accordance with Management’s vision and mission. - Monitor,...

  • Sales Manager

    6 months ago


    Melaka, Malaysia AMES HOTEL & HOTEL METRASQUARE, MELAKA Full time

    **Basic Function**: Responsible for managing the relationship, qualify and evaluate accounts, sales solicitation for group and individual business for rooms, events and food & beverage in general within assigned segments. Generate new accounts and relationship building within assigned segments. Provide sufficient leads to achieve objectives and...


  • Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

    **Job Descriptions**: - Overseeing and be responsible for the overall management of the Hotel Group of outlets. - Manage profitability of the hotel, ensuring revenue and guest satisfaction target are meet and exceeded. - Ensure Co’s short - and long-term goals and objectives are achieved in accordance with Management’s vision and mission. - Monitor,...

  • Marcom Manager

    6 months ago


    Melaka, Malaysia AMES HOTEL & HOTEL METRASQUARE, MELAKA Full time

    **Basic Function**: To support marketing communications activities as delegated by the Director of Sales & Marketing. Assist in writing and translating news, releases, and all other promotional written materials of the hotel where required. Use of computer skills, creating e-news, updating hotel information and maintain hotel database. This position is...

  • Hotel Sales Executive

    7 months ago


    Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

    **Queenspark LoVita Hotel, Melaka (Melaka Raya).** **Job Descriptions**: - Plans, develops, implements, and directs marketing and sales activities and programs for the tour and travel industry. Generates sales through all market segments (domestic and international). - Develops promotions within the industry to increase visibility, increase sales, and...

  • Hotel Receptionist

    7 months ago


    Melaka, Malaysia OD ALLIANCE SDN BHD Full time

    Requirements for Hotel Receptionist: - Rotational Shift Work - Check In Check Out Guest - Monitoring & Managing Hotel Reservations - Monitoring Hotel Cleaniness - Good Communication Skills - Good Teamwork - Fast Learner **Benefits**: EPF SOCSO Annual Leave Friendly Team & Fun Environment Training Provided Increment after probation **Salary**:...

  • Front Office Assistant

    7 months ago


    Melaka, Malaysia METRASQUARE HOTEL & AMES HOTEL Full time

    The Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...

  • Hotel Maintenance

    6 months ago


    Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

    **LoVita Tanjung Bidara Beach Resorts, Melaka.** **Duties and Responsibilities**: - Responsible and directs all aspects of maintenance and safety activities in the hotel. - To ensure the properties and interests of the Hotel's guests and employees are safe guard against loss, damage, or other untoward incidents. - To guarantees a high standard of equipment...

  • F&b Manager

    6 months ago


    Melaka, Malaysia Moty Hotel Sdn Bhd Full time

    Restaurant managers are in charge of managing food and beverage operations in the kitchen and other food and beverage outlets or units in a hospitality establishment. MOTY HOTEL, a Deluxe business hotel complemented by leisure facilities to make your stay in Melaka the most pleasant and memorable one. The hotel’s 80 guestrooms & suites are well-appointed,...

  • Front Office

    6 months ago


    Melaka, Malaysia Hotel Puri, Melaka Full time

    Provide friendly and efficient check in and out service at Hotel Reception. - Providing efficient, friendly and cordial service at the Hotel front desk. - To take on a proactive role by always being at the Hotel Reception counters’ and Lobby ensuring that all hotel policies and instructions implemented are followed throughout. - Basic Cashiering and Credit...

  • Security Guard

    6 months ago


    Melaka, Malaysia METRASQUARE HOTEL & AMES HOTEL Full time

    **Basic Function**: Protect lives and properties of guests, employees and hotel and to enforce rules and regulations. **Duties and Responsibilities**: 1. To make regular rounds of assigned areas. 2. To observe any abnormal activities on the part of employees or guests. 3. To be alert non-guest or suspicious person wandering around hotel, report to...

  • Hotel Sales Executive

    6 months ago


    Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

    **LoVita Tanjung Bidara Beach Resorts, Melaka.** **Job Descriptions**: - Plans, develops, implements, and directs marketing and sales activities and programs for the tour and travel industry. Generates sales through all market segments (domestic and international). - Develops promotions within the industry to increase visibility, increase sales, and...

  • Sales Manager

    7 months ago


    Melaka, Malaysia Holiday Inn Melaka Full time

    Must possess at least 2 years’ hotel sales experience in Corporate / MICE - Able to communicate in spoken and written English and Malay - Good inter-personal skills, result oriented and motivated - Open to Malaysian citizens only. - **Applications must include updated resume with details of expected salary** **Benefits**: - Additional leave - Free...

  • Sales Executive

    7 months ago


    Melaka, Malaysia Holiday Inn Melaka Full time

    **What’s the job?** - Provide co-ordination and administrative service for the hotel sales team to assist with revenue generation of the hotel **What we need from you** - For Sales Executive - minimum 1 year experience in Sales in a hotel - For Sales Coordinator - no experience is required. - Able to understand and speak English and Malay - Problem...

  • Hotel Front Desk

    6 months ago


    Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

    **Job Descriptions**: - Great and welcome visitors, clients, and employees in a professional and friendly manner. - Responsible for all activities relevant to the Front Officer such as performs check in/out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Maintain a neat and...

  • Hotel Security Guard

    6 months ago


    Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

    **LoVita Tanjung Bidara Beach Resorts, Melaka.** **Basic Function**: Protect lives and properties of guests, employees, and hotel and to enforce rules and regulations. **Duties and Responsibilities**: - To make regular rounds of assigned areas. - To observe any abnormal activities on the part of employees or guests. - To be alert non-guest or suspicious...

  • Hotel F&b Attendant

    6 months ago


    Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

    **LoVita Tanjung Bidara Beach Resorts, Melaka.** An F&B Attendant is responsible for presenting and preparing high quality food to deliver an excellent staff experience while ensuring all mis-en-place is in place and surfaces are kept clean and tidy. **Duties and Responsibilities**: - Serve and clear food and beverage items in an unobtrusive and...

  • Hotel F&b Attendant

    7 months ago


    Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

    **LoVita Tanjung Bidara Beach Resorts, Melaka.** An F&B Attendant is responsible for presenting and preparing high quality food to deliver an excellent staff experience while ensuring all mis-en-place is in place and surfaces are kept clean and tidy. **Duties and Responsibilities**: - Serve and clear food and beverage items in an unobtrusive and...

  • Chef de Partie

    6 months ago


    Melaka, Malaysia METRASQUARE HOTEL & AMES HOTEL Full time

    **Basic Function**: Responsible to assist the Sous chef in the efficient operation of culinary areas to continually support the kitchen services to the hotel guests and employees. **Duties and Responsibilities**: 1. Assist the Sous chef in being responsible for the culinary kitchen area, ensuring a smooth running, profitable operation within the framework...

  • Income Audit

    8 months ago


    Melaka, Malaysia Hatten Hotel Melaka Full time

    Handle daily DRR and ascertain that all daily revenues that should have been received by the hotel have been received and properly recorded. In doing so, the work of Night Audit, Front Desk, and the Food and Beverage Cashiers is being audited. - Understand thoroughly Hotel objectives in Income Audit as to provide an effective auditing system for all hotel...