Customer Service Consultant

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Job Title: Consulting Manager, Customer Service Desk - German/French/Japanese Speaking** **Location: Kuala Lumpur, Malaysia** **Job Summary**: We are looking for a Customer Service Representative to join our team and help us provide excellent service to our German-speaking clients. As a Customer Service Representative, you will be responsible for...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...

Designation: Customer Service Consultant - Japanese speaker Location: Bangsar South Working hours: 6 am - 12 am (9 hour per shift) Working days: 5 working days, 2 off days (rotational from Monday to Sunday) Salary package: up to RM10,000 (total package) **Requirements**: - JLPT N1 or N2 - Open to any nationalities - Fresh graduates welcome to...

DUTIES AND RESPONSIBILITIES:Professionally Interact with customers via phone to provide information and assistance and to manage Outbound & Inbound services for Winback & Collection of Involuntary Churn OperationsTo reconnect and reactivate customers account to be active and to recover any amount owed to ManagementCollection Treatment/Process Flow for...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...

Job highlights: - Office location can be access through public transport - High basic salary up to RM4000 - Entitled with allowance + OT claim - Performance incentives **Responsibilities**: - Handle incoming calls from customers promptly and professionally. - Address customer inquiries, concerns, and complaints in a timely and efficient manner. - Sharing...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

The Communications Consultant is a mixed role of Professional Services and Technical support and is the first techical point of contact for our customers and partners. You are a member of our consulting group that delivers configurable solutions to our end user customers / partners and are responsible for providing business critical technical support. In...

**Job Purpose** **Key Responsibilities** The Professional Services Consultant must be able to: - Deliver Tungsten Automation Corporation solutions to customer based on requirements document - Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements - Work closely with project...

Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely feedback, maintain...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

Job description The responsibilities of a service consultant in this context involve a variety of tasks aimed at promoting the club, serving its members, and achieving sales targets. Here's a breakdown of the responsibilities mentioned: - **Getting new members for the club**: This involves actively reaching out to potential members through various channels...

Job description The responsibilities of a service consultant in this context involve a variety of tasks aimed at promoting the club, serving its members, and achieving sales targets. Here's a breakdown of the responsibilities mentioned: - **Getting new members for the club**: This involves actively reaching out to potential members through various channels...

Proficient in conducting telephone conversations with customers - Efficiently manage and arrange appointments - Coordinate and document meetings effectively - Contribute to the generation of regular reports - Organize and maintain filing system - Manage office supply orders and source new vendors **Job Requirements** - Minimum Qualification : SPM holder -...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...