Customer Service for Courier Service

7 months ago


Subang Jaya, Malaysia LINE CLEAR EXPRESS & LOGISTICS SDN BHD Full time

**Responsibilities**
- Maintain relationships with carriers and customers.
- Solve customer and carrier problems and help resolve issues.
- Generate and analyse the SLA reports
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Deliver excellent customer service and handle incoming customer calls regarding company service questions and general concerns.
- Any ad-hoc task required.

**Qualifications**
- Professional communication both written and verbal.
- Required language**:Mandarin and English**.
- Required skill: Microsoft Office.
- Excellent problem-solving techniques.
- **Must be willing to work during weekends & public holidays.**:

- Able to work under pressure with mínimal supervision.

**Job Types**: Full-time, Permanent

**Salary**: RM2,200.00 - RM3,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Parental leave

Schedule:

- Day shift

Ability to commute/relocate:

- Subang Jaya: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Mandarin (required)



  • Subang Jaya, Malaysia Customer Service Centre Full time

    **Job Description岗位职责:** - 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求:** -...


  • Subang Jaya, Malaysia IT center for service and solution Full time

    _Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,200- RM2,500_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ - ** Fresh grads are welcome to apply_ Task: - Checking of the warranty for particular IT...

  • Rider

    7 months ago


    Petaling Jaya, Malaysia AYJ Courier Service Sdn. Bhd. Full time

    AYJ Courier Service sedang mencari dispatcher MENGGUNAKAN KERETA & VAN SENDIRI untuk penghantaran parcel. Kami menghantar untuk Shopee Xpress, DHL & eFMX. Memerlukan Dispatcher untuk FULL TIME DELIVERY & PART TIME DELIVERY Syarat Memohon: 1. MEMPUNYAI KERETA ATAU VAN SENDIRI 2. LESEN KERETA WAJIB & UNTUK VAN - GDL 3. Phone Android SAHAJA 4. Ada...

  • Admin Courier Service

    2 weeks ago


    Subang Jaya, Malaysia Ace Unique Express Plt Full time

    Job Responsibilities: - Carry out general admin duties and courier task. - Packaging parcel and fulfillment. - Manage phone calls, and support in the general issue including customer service. - check and record all inbound goods and outbound shipment. - Manage reception area. - Prepare daily or weekly reports on all operational activities. Working hours:...

  • Customer Service

    1 week ago


    Subang Jaya, Malaysia SnT Global Logistics Sdn. Bhd. Full time

    Requirements - A high school qualification or equivalent. - Attention to detail. - Excellent organizational skills. - Positive work history and ability to maintain solid attendance. - Available to work extended hours. - Excellent communication and negotiation skills. - Good management and organizational skills. - Strong problem-solving...

  • Service Advisor

    7 months ago


    Petaling Jaya, Malaysia BMW Service Centre Full time

    Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

  • Service Driver

    7 months ago


    Petaling Jaya, Malaysia BMW Service Centre Full time

    Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...


  • Subang Jaya, Malaysia AEON Credit Service (M) Berhad Full time

    Provide good services and attend to merchants’ inquiries on a timely basis. - Communicate with various departments to maintain goodwill and to solve customers’ and merchant problems or request Service Unit acts as a liaison between CAD and Merchants to advise on the requirements. - Managing and organize among operational communication. - To escalate any...


  • Subang Jaya, Malaysia Skynet Worldwide (M) Sdn Bhd Full time

    JOB DESCRIPTION: 1. Managing incoming calls & customer service inquiries. 2. Identify and assess customer's need to achieve satisfaction. 3. Follow communication procedures, guidelines and policies. 4. Ability to multi-task, prioritize, and manage time effectively. 5. Build sustainable relationships and trust with customer. 6. Any other duties assign by...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    Attend to the customers’ enquiries by providing the correct information regarding product and service offerings. - To sell services to the customers & convince the customers to secure the sale accordingly. - Remind and confirm customers’ appointment(s). - Proactively persuade customers to reconsider appointment cancellations. - Proactively inform...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with company goals and...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...


  • Petaling Jaya, Malaysia KPJ Centre For Sight Full time

    **We are looking for Customer Service Officer / Assistant at Taman Sea, Petaling Jaya.** **Job responsibilities**: - Responsible for day-to-day operation and administration of the clinic. - Manage the daily patient flow of the clinic. - Make, manage & monitor the scheduled appointments for the clinic. - Involving in cashiering, patients complain or perform...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **What is your role**: - Coordinate and oversee aeromedical transport cases independently from start to end. - Be the first point of contact for our clients who require medical or travel assistance. - Be responsible for your allocated cases within the working hours and be responsible in managing the task. - Able to coordinate and access medical claims...


  • Petaling Jaya, Malaysia COLLECTCO SERVICES SDN BHD Full time

    In-charge of all customer service related matters. Ensure that highest level of customer service is being rendered to all customers. Handle customer complaints. Plan and strategize ways to improve customer experience. Prepare report on any customer-related data. Train customers on how to use company systems and technology. Coordinate customer service issues...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...

  • Customer Service

    7 months ago


    Petaling Jaya, Malaysia Saxco Marketing Sdn Bhd Full time

    **RESPONSIBILITIES** - Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. - Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues - Ensuring that documents are accurate and well-maintained. - Liaise with sales,...


  • Subang Jaya, Malaysia AEON Credit Service (M) Bhd Full time

    To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with the quality and standards set by the Company. - To have best practice in all related compliance and regulatory...