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Customer Service Officer

1 month ago

Johor Bahru, Malaysia Alpha Dental Full time

An established dental clinic is looking for full-time position of **Customer Service Officer**
- Salary: RM2000-RM2800 + attractive commission scheme
- Working Hour: 9am-6pm

**Job Description: -**
- Registering new patients or appointment patients at the counter.
- Answer patient’s questions regarding available services and products.
- Giving reminder calls for all appointment patients a day before their visit.
- Counting daily gross income upon daily closing and printing out credit card closing statement.
- Discharge patient - billing/dispenser medication (if any).

**Requirements**:

- Required language**:Mandarin, English, and Bahasa Malaysia**:

- Good sense of responsibility and punctuality
- Possess own transportation

**Company Benefits: -**
- Room for promotion
- On the job training
- Monthly performance + attendance allowance
- Overtime pay
- Dental/Medical benefit

Pay: RM2,000.00 - RM2,800.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)

Willingness to travel:

- 100% (preferred)