Operational Quality Officer

4 months ago

Kuala Lumpur, Malaysia Haleon Full time

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special

About the role

Accountable for implementation and maintenance of Quality Assurance procedures and systems to ensure compliance to ISO 13485, PIC/s and corporate policies.

Role Responsibilities

General Responsibilities for Operational Quality:

- To act as Quality liaison person during the shift operation at operational area including Production, Warehouse, QC Laboratory and Facilities area
- To advise on all aspects of GMP compliance and facilitating finished product release and assess the quality impact.
- To conduct In-process Quality Checks at the production floor as per SOP requirements (for packing operation).
- To be authorized as Authorised Person (AP) and review batch record completion and retain sample to ensure batch is produced in accordance with the procedure.
- To participate in on-line problems solving and conduct investigations as required.
- To involve as Quality Reviewer in Root Cause Analysis and Deviation as well as Rapid response (RR) Investigation at site.
- To support Product Complaint Investigation and Counterfeit Verification at site.
- To identify and manage the risk at respective Operational Quality scope and area.
- Product Reviewer for Periodic Product Review at site.
- To involve in audit preparation for Operational Quality section including Level 1 audit for areas of concern.

Role Specific Responsibility
- Work on shift pattern including weekend and PH.
- To verify In-process Quality Checks at the production floor as per SOP requirements during walkabout at both manufacturing and packing lines.

(*and not limited to the above as per assigned by line manager)
- Why you?_

Basic Qualifications:

- Degree in any field
- Experience in Quality and/or Production.

Preferred Qualifications:

- Degree in Science/ Pharmaceutical/ Technology- Preferably knowledgeable in Quality Assurance- Preferably experienced in manufacturing and operational field
Preferably familiar with GMP requirement and ALCOA+ principles.
- Ability to understand and having technical knowledge in manufacturing and packing process, including GMP requirement.
- Minimum of 1-2 years of Operation and/or Quality Assurance experience.
- Technical knowledge and competency in manufacturing and packaging processes (preferred)
- Thorough knowledge of GMP and GLP (preferred)
- Familiarize with auditing (preferred)
- Conversant at Quality Document Control System (preferred)
- Skilled at technical report writing
- Willing to learn attitude
- Able to deliver training to small and / or large groups.
- Able to influence others (persuasiveness and assertiveness)

Location - this role is based in: Ulu Kelang/Ampang, Kuala Lumpur

This position is a grade: 10

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview

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