Itil Service Management Transition Expert

Job Role:The Incident Resolution Management Executive plays a critical role in ensuring the highest level of service quality and customer satisfaction at Telecontinent. As a key member of our operations team, you will be responsible for managing and resolving complex technical issues, developing and implementing effective incident management processes, and...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. - Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

We are seeking a skilled Digital Customer Experience Expert to join our team. As a Digital Customer Experience Expert, you will be responsible for providing technical assistance to our customers and end-users in a digital environment.About the RoleAs a Digital Customer Experience Expert, you will work closely with our technical teams to resolve customer...

Join to apply for the Managed Print Services (MPS) Consultant role at Konica Minolta MalaysiaAbout The RoleAs an MPS Consultant, you will play a pivotal role in helping organizations optimize their print environments. You will assess the current print infrastructure, identify areas for improvement, and implement cost-effective solutions. Your expertise will...

Digital Transformation ExpertWe are seeking a highly skilled Digital Transformation Expert to lead our organization's digital transformation efforts. In this role, you will be responsible for developing and implementing strategic plans to leverage technology and improve business processes.Key Responsibilities:Develop and implement digital transformation...

About UsGrabTaxi Holdings Pte. Ltd. is a leading ride-hailing company in Southeast Asia, operating in several countries across the region. We are committed to building an inclusive and equitable workplace that provides equal opportunity for employees to grow and perform at their best.We are seeking a Shared Services Manager to join our Finance Shared Service...

Alizent, a subsidiary of Air Liquide, has more than 250 employees based in Paris, Madrid, Leeds, Montreal, Houston, Singapore, Jakarta and Kuala Lumpur. Its end-to-end approach includes the design, hosting, implementation and maintenance of Industrial IT solutions to improve the performance of their customers through 3 main axes: Monitoring & Control;...

Konica Minolta Malaysia is seeking a Document Solutions Expert to join our team. As an expert in print technology, you will work closely with clients to assess their current print environments and identify opportunities for improvement.About The JobThe successful candidate will have experience in conducting IT assessments and audits, as well as a strong...

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

Service Delivery ExpertWe are seeking a skilled and experienced Service Delivery Expert to join our team at SummitNext Technologies Sdn Bhd. In this role, you will be responsible for delivering exceptional customer service and support to our clients.This position requires strong problem-solving skills, excellent communication abilities, and the ability to...

Job DescriptionThe Business Development Manager will be responsible for managing a cluster of professionals delivering compliance services for specific countries. This role will involve managing an assigned portfolio of clients to deliver strong client service.Key Responsibilities:Team leadership and management of a cluster of professionalsClient...

Account Management Expert WantedIBM Computing is looking for an experienced Account Management Expert to join our team. In this role, you will be responsible for managing accounts and providing exceptional customer service to our clients.Key responsibilities include invoice processing, query management, and process travel & expenses claims. The ideal...

Key ResponsibilitiesThe Shared Services Optimization Manager will be responsible for managing workforce planning, KPI reporting, and transitioning processes within the SSC. This includes:Developing and implementing strategic solutions to increase efficiency and productivity within the SSC;Analyzing current processes and identifying opportunities for...

Job Overview:We are seeking an experienced Incident Resolution Management Executive to join our team at Telecontinent. As a key member of our operations team, you will play a crucial role in ensuring the highest level of service quality and customer satisfaction.Key Responsibilities:Act as the primary point of contact for nominated customers or internal...

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

Transition Analyst - Indirect Tax (KDN) **Grade**: Experienced **Department**: KPMG Delivery Network **Descriptions**: Kuala Lumpur is the host to KPMG’s ASPAC Compliance Delivery Centre (‘’ACDC’’), which offers Indirect tax compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities, backgrounds and...

IT Service Delivery Manager page is loadedIT Service Delivery ManagerLocations: Petaling JayaTime Type: Tempo integralPosted On: Publicado ontemTime Left to Apply: Data de término: 31 de março de 2025 (18 dias restantes para se candidatar)Job Requisition ID: 202502-103725Roche fosters diversity, equity and inclusion, representing the communities we serve....

Required Skills and QualificationsAt least 5 years of experience in IT Service Management and ITSM platforms (e.g. FreshService, ServiceNow, etc.)At least 3 years of experience in leading a teamStrong understanding of ITIL frameworkExcellent vendor and stakeholder management skillsExperience in driving continuous improvement initiatives