Payments and Collections Analyst

1 week ago


Kuala Lumpur, Malaysia ITA Asia Limited Full time

**)Job Description**:

- Responsible and processing daily incoming and outgoing transactions
- Review, evaluate and reject (if any) incoming and outgoing payments
- Processing refund payments for early cancellation of clientele policy
- Document file by accurately capturing and updating data/information in compliance with company policies and procedures
- Analyze data using pre-determined tools
- Exercise judgment to determine policy verification
- Review general enquiry and contacting the clientele, financial advisor, or brokers for further verification on the enquiry information
- Perform other responsibilities and duties periodically assigned by supervisor/manager

**Job Requirements**:

- With experience specialize in Anti-Money Laundering, Customer Due Diligence and Know Your Customer (AML/CDD/KYC) will be added advantage
- Fresh graduated are encouraged to apply, training will be provided
- Computer literate, especially in Excel / Word
- Excellent command of written and spoken in English and **Mandarin (華語)**:

- Essential typing skill in English and **Mandarin (華語)**:

- Demonstrate strong analytical skills, data literacy, and attention to detail
- Experience in customer service or Cash payment processing

**Salary**: RM2,800.00 - RM4,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Meal provided

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your expected salary?

**Language**:

- Mandarin (preferred)

Expected Start Date: 01/02/2024



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