Campaign Management Analyst- Malaysia

3 weeks ago

Kuala Lumpur, Malaysia Terrabit Consulting Full time

**Campaign Management Analyst**

**Work Location: Kuala Lumpur, Malaysia**

**NP: Immedaite - 30 Days**

**Job Type: Onsite**

**Exp :3 to 5 Years**

**Description/Comment**:

- **Working experience with an E-commerce background. Minimum 3 years of experience (preferably with E-commerce Platform/Enabler).**:

- **Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health.**:

- **Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify).**:

- **Maintain platform store content according to client specifications, including titles, descriptions, attributes, etc.**:

- **Lead the optimization of workflow through automation, coordinating activities, and addressing risks to ensure continuous improvement.**:

- **Workflow Optimization and Management**:

- **Manage workflow optimization through automation.**:

- **Map, plan, and coordinate activities related to workflow.**:

- **Address WF/Queue related risks, collect feedback, and ensure continuous process improvement.**:

- **Strategic Partnership Development**:

- **Foster strategic partnerships to drive mutual business success.**:

- **Develop a deep understanding of the client's business objectives and brand identity. - Project and Promo Management**:

- **Manage and coordinate projects (tickets) end to end.**:

- **Execute all promo setups and submissions according to client requirements.**:

- **Store Content Management**:

- **Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications.**:

- **Coordinate with clients to update product details and price points.**:

- **Performance Analysis and Reporting: o Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc.**:

- **Operate Shopee/Lazada/Tokopedia/Tiki seller centers fluently.**:

- **Understand and analyze basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance.**:

- **Site Performance Reporting: o Analyze daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).**:

- **Relationship Building: o Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.**:

- **Provide general education regarding the best workflow management practices.**

Expected Start Date: 05/22/2024

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