Customer Experience Intern

6 months ago


Sungai Buloh, Malaysia Fujiaire Global Sdn Bhd Full time

To be responsible in handling Business Partners in the State/States with regards to Cuckoo Air Conditioning installation process and progress (end to end process).
- To act as Fujicare Sdn Bhd liaison person with Business Partners and customers with regards to the Air Conditioning Rent -To - Own program by Cuckoo.
- To effectively manned the respective States installation and ICS cases.
- To attend to all customer queries and complaints timely and in accordance with the Standard Operating Procedure (SOP) set.
- To deliver an excellent customer service standard each and every time interacting with customers and Business Partners.

**Qualifications**
- Currently enrolled in a bachelor’s degree program, preferably in Customer Service, Communications or related field
- Strong written and verbal communication skills, with a keen eye for detail
- Preferred Internship Commencement Period**:Immediately for a duration of 3 or 6 months**

**Job Types**: Internship, Fresh graduate

Pay: RM1,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday

Ability to commute/relocate:

- Sungai Buloh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)


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