Customer Care Officer

2 days ago


Melaka, Malaysia PERSOLKELLY Malaysia Full time

**Key Responsibilities**
- Assisting incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations.
- To channel and escalate any unresolved issues/complains to other stakeholders or next level within the agreed procedure.
- Proactively identify services and procedural which require improvement and make recommendations to the team leader in order to achieve team efficiency.
- Perform cross selling & education on company products & services
- Able to work closely with team members and leaders to achieve quality results and productivity.
- Participate in ad hoc projects as assigned by team leader or direct superior.

**Requirements**:

- Good business speaking English is pre-requisite. Able to converse in Mandarin is added advantage to take on the role.
- Willing to work on rotational shift basis.
- Based in Melaka

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM2,500.00 - RM2,700.00 per month

Schedule:

- Rotational shift



  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    **Handling inbound and outbound calls and enquiries from customers**: - **Follow up and resolve customers feedback and ensure it is close to satisfaction**: - **To channel & escalate any unresolved issues/feedback to other stakeholders or next level within the agreed procedure**: - Participate in ad hoc projects as required - Proactively identify areas of...


  • Melaka, Malaysia Roda Juara Automobile Sdn Bhd Full time

    **Responsibilities**: - serve customer, reminder new and existing customer, receive customer.receive complaint from customer**Benefits**: - EPF - SOCSO - Annual Leave


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

    **You’ll love this role if you get your kicks by helping others. We’re looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.** **Benefits**: - Shift Allowance...


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit (Melaka) Sdn Bhd Full time

    **You’ll love this role if you get your kicks by helping others. We’re looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.** **Benefits**: - Shift Allowance...


  • Melaka, Malaysia MDSA RESOURCES SDN BHD Full time

    Responsible Provide mall information about products and services such as car park, retail location, shopping promotion. - Attend to shoppers' queries, feedback and complaints - To manage incoming calls to ensure customer's queries and referral of services are answered promtply and professionally - Ensure all Lost & Found cases reported to you are properly...


  • Melaka, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    _**Contact Centre (UCC) / Care Crew**_ Training: 2months - approx. (Hybrid) Mon - Fri / 8.30am - 5.30pm Training Location: Online / Physical - **Woking Hours**:_ Mon - Friday: 8am - 10pm Sat, Sun & PH: 8am - 10pm Must be willing to work shift rotation. Must possess Laptop/Desktop & Unifi/Broadband for online training (at home) - **Working...


  • Melaka, Malaysia Mahkota Medical Centre Sdn Bhd Full time

    **Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    **Responsibility** - Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation - Follow up and resolve customers complains and ensure IT is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - To...

  • Warehouse Delivery Man

    6 months ago


    Melaka, Malaysia VIVA CARE PHARMACY Full time

    Urgent Hiring Company: Viva Care Pharmacy Position: Warehouse delivery man **Salary**: RM 1500-RM 2500 **Working lokasi**: Melaka area **Skop pekerjaan**: - loading and unloading stock (termasuk katil hospital, wheelchair, ubat dan supplement) - Record "stock in" dan "stock out" - Hantar stock ke kedai-kedai branch dan rumah customer **Keperluan**: -...


  • Melaka, Malaysia ST JOHN AMBULANS MALAYSIA KAWASAN MELAKA TENGAH Full time

    Administrative duties Medical assistants are responsible for performing a range of administrative tasks, including: *Managing office telephone systems, including answering calls and returning messages *Scheduling patient appointments and maintaining communication to confirm future appointments *Documenting patients' medical information, including medical...

  • Admin Officer

    7 months ago


    Melaka, Malaysia EVER DELICIOUS FOOD INDUSTRIES SDN BHD Full time

    Ever Delicious Food Industries Sdn. Bhd. started in December 1992. We are manufactured food stuffs and products exports to over 20 countries started year 1993. We are an ISO 22000:2018, ISO 9001:2015, MS 1480:2019, MS 1514:2009 certified company and have obtained HALAL Certification by Malaysia authority (JAKIM) and Indonesia authority (Majelis Ulama...


  • Melaka, Malaysia FLESSO TECHNOLOGIES SDN BHD Full time

    **The Important Role** **You will play an important role in**: - Engaging in all forms of consumer and wholesale customer service. - Monitoring, updating, and conducting live chats across company eCommerce and social media channels - Processing wholesale purchase orders and liaising with our warehouse team to oversee the timely dispatch of orders. -...


  • Melaka, Malaysia FLESSO TECHNOLOGIES SDN BHD Full time

    **The Important Role** **You will play an important role in**: - Engaging in all forms of consumer and wholesale customer service. - Monitoring, updating, and conducting live chats across company eCommerce and social media channels - Processing wholesale purchase orders and liaising with our warehouse team to oversee the timely dispatch of orders. -...


  • Melaka, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    **Requirements**: - Min qualification : SPM with relevant work experience - Fresh Graduates (Diploma) (Degree) are encouraged to apply - Must be able to communicate and write well in English - Good interpersonal and communication skills - Basic computer literacy (MS Office) **Responsibilities**: - Handling incoming calls and esquires from customers with...

  • Customer Service

    4 days ago


    Melaka, Malaysia FERRYRICH SDN.BHD Full time

    Reply segera segala pertanyaan pelanggan/agen - Bantu admin untuk kerja2 social media **Salary**: RM1,500.00 - RM2,000.00 per month **Benefits**: - Maternity leave Schedule: - Day shift Supplemental Pay: - Commission pay Ability to commute/relocate: - Melaka: Reliably commute or planning to relocate before starting work (required) **Education**: -...

  • Customer Service

    6 months ago


    Melaka, Malaysia Straqta Sdn Bhd Full time

    Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent Pay: RM2,000.00 -...

  • Customer Service

    6 months ago


    Melaka, Malaysia Straqta Sdn Bhd Full time

    Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent **Salary**: RM2,000.00...

  • Customer Service

    7 months ago


    Melaka, Malaysia Ever Care Sdn Bhd Full time

    Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints. **Salary**: RM1,500.00 - RM2,000.00 per month **Benefits**: - Maternity leave - Opportunities for promotion - Professional development Schedule: - Day shift Supplemental...

  • Health Advisor

    6 months ago


    Melaka, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Provide nutritional consultation and deliver excellent product advice to our customers. - Track and review the sales objective of Health Division as necessary in order to achieve the division’s sales target. - Maintain housekeeping standard of health items which includes promotional display and price tags. - To conduct overall healthcare department stock...


  • Melaka, Malaysia Pertubuhan Kebajikan Serantau Muslim Full time

    Job Description: - Providing friendly, professional, and comprehensive responses to customer inquiries about products, services, or related issues. - Recording and updating customer information, including personal details, orders, complaints, and interaction history, in the customer management system. - Handling customer complaints carefully and providing...