Fiber Operation Support

Job Responsibilities: - Manage and complete fiber installation with comply to SOP. - Troubleshoot and perform service restoration for internet service and devices with stipulated SLA. - Solving customer problems and complaints. - Identify sales opportunities and upsell products. - Meet performance target for NPS and sales value. - Coordinating complex and...

Make necessary preparations for installation for WIFI, router. - Responsible for the end-to-end installation process - Responsible for product installation including RGW, Set-Top Box, Optical Network Terminal, Dectphone, Wi-Fi extenders - Providing assistance in consultation, configuration, and troubleshoot of Customers’ Premise Equipment - Perform...

Make sure there are enough items/ devices, materials, tools, including the arrangement of installation visit and reaching out to customers - Responsible for end to end installation process to ensure a smooth installation experience for customers - Providing consultation and troubleshooting of Customers Premises Equipment (CPE) - Perform triple-play services...

Make necessary preparations for installation for WIFI, router. - Responsible for the end-to-end installation process - Responsible for product installation including RGW, Set-Top Box, Optical Network Terminal, Dectphone, Wi-Fi extenders - Providing assistance in consultation, configuration, and troubleshoot of Customers’ Premise Equipment - Perform...

About The Job This role is an essential operational role which entails working with different departments, events, suppliers and participants to deliver quality experience! These are some things you will have a hand in but not limited to: - Project Management - Customer Support and Development - Logistics and Operations - Event Support and Coordination -...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

1) Generate quotations: Collaborate with our sales personnel to provide accurate and timely quotations to potential clients, ensuring they have the information they need to make informed decisions. 2) Create invoices: Prepare invoices for completed jobs, ensuring accuracy and adherence to billing procedures. 3) Customer payment follow-up: Proactively...

Naxus Communication (Infrastructure development in the telecommunications sector) NAXUS was founded by a group of highly experienced Telco Infrastructure contractors, in an effort to provide total solutions for infrastructure development in the Telecommunications sector. The company established its presence for niche services such as Outside Plant (OSP),...

**Responsibilities**: - Lead and coach a team of security engineers in supporting security operations and IT infrastructure, including clouds. - Ensure that the IT support team is providing high-quality support to our customers. - Develop and implement new support processes and procedures. - Manage the IT support budget. - Mentor and develop junior IT...

Job Scope Work closely with Head of Operations in day to day management activities and IT operationsLead and drive multi-disciplinary IT teams to deliver positive outcome on initiatives and operational activitiesInfluence the project team and stakeholders as well as to provide support to assure initiatives able to attain its objectives and to raise...

**Responsibilities**: **Technical Support**: - Provide client support and technical issue resolution on products and services. - Diagnosing, troubleshooting hardware and software issues and repairing devices. - Identify and correct or advise, on operational issues in clients’ computer systems. - PC assembly, installation, testing and troubleshooting. -...

**Job Summary**: **Job Descriptions**: - Oversee and manage all aspects of the company's operations - Develop and implement effective operational strategies to enhance productivity and efficiency. - Lead and mentor a team of operations professionals, providing guidance and support. - Collaborate with cross-functional teams to ensure seamless coordination...

**Job Description & RESPONSIBILITIES** - Follow team to delivery, installation works at customer sites such as install power track, connectors, switches & etc. - Assist on loading/unloading, booth setup, packing for exhibition activities etc. - Work closely with internal department such as sales support, warehouse etc. - Provide support, maintain good job...

**Location**:Petaling Jaya, MY**Job Summary**: Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients **General Responsibilities**: - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources - Conduct business...

_**About Us**_ We offer an opportunity in a fast paced organization which gives those looking for a challenge the possibility to grow with the company and shape the future. We are a company with strong values, operating at a global level with key markets in Malaysia and Singapore - where our iconic brands, Zenxin Organic and Simply Natural continue to...

**Requirements**: - Possess at least Bachelor's Degree in Business Administration, Operations Management, or equivalent. - Minimum 2 years of working experience in operations management, ideally in the training or education sector. - Knowledge of training approaches and industry trends is an advantage. - Excellent time management and organizing skills. -...

Job Description Location - Malaysia Job Summary –  Good Communication skills (English & Mandarin), proactive work attitude, strong sense of responsibility and learning ability  Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware  College degree or above ...

Job Title: Technical Support Executive. We are looking for a Technical Support Executive (On-Site) to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers with issues regarding our products. Ultimately, you will be a person our customers trust. They will rely on you to provide timely...

**Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:153887**Description**: **Job Summary**: - Supervise day-to-day operations and administration of sales and marketing team to ensure smooth and efficient operations of the team**General Responsibilities**: - Support superior in managing day-to-day operating expenditures against...

Position : Operation Specialist Salary : RM 3,000 - RM 5,000 Location : Tropicana Garden Working Hours : Mon - Fri (10am - 7pm) We are looking for a dynamic and proactive Operations Specialist to oversee the day-to-day operations of our fiat/crypto ramp business. In this regional role, you will take charge of project management and operational activities...