Reservation Assistant

Ensure that the reservation department is operating smoothly in accordance to hotel requirements. - Ensure all reservation taken is in order and updated in the system according to hotel regulation. - Check that all correspondence, fax, telex and cables are replied as soon as possible (24 hours). - Keep and update all tariff information according to letters...

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...

**Job Number** 24019814 **Job Category** Reservations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

**Job Number** 24088562 **Job Category** Reservations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

Job Description **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer...

**Responsibilities**: - Greeting and thanking guest in a sincere, friendly manner. - Checking guests in on arrival and out on departure. - Posting charges to appropriate guest account. - Anticipating and addressing guest’ need, and resolving their problems and complaints. - Assisting guests with disabilities. - Assisting the reservation team with taking...

To handle the set-up of daily reservations and check in/out guests - To ensure guest satisfaction, anticipate and respond to request promptly - Responsible for the delivery of service of throughout in a friendly and courteous manner - Ability to perform the duties of night audit - Assist in pre-registration and blocking of rooms for reservation - Understand...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

Support the Sales & Catering team administratively including correspondence, preparing reports and assisting with reservations. - Provide telephone and message support for the department and respond to inquiries in a timely, clear and pleasant manner. - Exercise decision making skills to direct requests both internal and external. - Maintain guest profiles,...

The Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...

Provide friendly and efficient check in and out service at Hotel Reception. - Providing efficient, friendly and cordial service at the Hotel front desk. - To take on a proactive role by always being at the Hotel Reception counters’ and Lobby ensuring that all hotel policies and instructions implemented are followed throughout. - Basic Cashiering and Credit...

Ensure that the reservation department is operating smoothly in accordance to hotel requirements. - Ensure all reservation taken is in order and updated in the system according to hotel regulation. - Keep and update all tariff information according to letters sent top corporate clients and travel agents. - Be aware of all promotions and packages room rates,...

Maintenance Assistant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**Job Descriptions**: - Great and welcome visitors, clients, and employees in a professional and friendly manner. - Responsible for all activities relevant to the Front Officer such as performs check in/out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Maintain a neat and...

Report for work punctually in a proper and neat attire complete with name tag. - Make a thorough check on the concierge counter and operating equipment to determined cleanliness and orderliness if require. - Read communication log book for follow ups for that shift. - Greet and meet all guests using hotel standard phases. Escort all Concorde Floor, VIP and...

Oversee day to day sales counter operation and ensure its smooth running. - Handle on department’s administrative work., and pick up phone call. - Responsible on lot reserve and on hold cases. - Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases. - Monitor and update customer database...

* With Experience in Customer Service especially in Hotel industry - Accurately make and confirm reservations with walk-in, over the phone and online booking guests - Provide exceptional friendly, courteous, and patient customer service - Answering calls with accurate rates, activities, promotions & etc - Assist with completing daily opening and closing...