Reservation Assistant

Ensure that the reservation department is operating smoothly in accordance to hotel requirements. - Ensure all reservation taken is in order and updated in the system according to hotel regulation. - Check that all correspondence, fax, telex and cables are replied as soon as possible (24 hours). - Keep and update all tariff information according to letters...

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...

**Job Number** 24019814 **Job Category** Reservations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

**Job Number** 24088562 **Job Category** Reservations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

Front Desk Cum Reservation Assistant Job Description - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests upon their arrival as well as answer questions and address complaints. - Perform Cashiering Task. - Perform all check-in and check-out tasks - Manage online and phone reservations -...

Front Desk Cum Reservation Assistant - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests upon their arrival as well as answer questions and address complaints. - Perform Cashiering Task. - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

**DUTIES AND RESPONSIBILITIES** - Study and evaluate operations and suggest improvement to the FOM / AFOM. - Responsible for the effective control and maintenance of the room inventory so that room sales and occupancy are maximized. - Provide training and evaluate performance of subordinates. - Assign responsibilities to subordinates. - Assist subordinates...

The Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...

Support the Sales & Catering team administratively including correspondence, preparing reports and assisting with reservations. - Provide telephone and message support for the department and respond to inquiries in a timely, clear and pleasant manner. - Exercise decision making skills to direct requests both internal and external. - Maintain guest profiles,...

Provide friendly and efficient check in and out service at Hotel Reception. - Providing efficient, friendly and cordial service at the Hotel front desk. - To take on a proactive role by always being at the Hotel Reception counters’ and Lobby ensuring that all hotel policies and instructions implemented are followed throughout. - Basic Cashiering and Credit...

Maintenance Assistant With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Report for work punctually in a proper and neat attire complete with name tag. - Check rooms of expected VIP arrivals to ensure all is in order. - Overseeing reservation department operation. - To be familiar with all emergencies procedures - (fire, black-out, flood, stalled elevators) and to be able to direct such emergency. - Handle any request for special...

Supervise receptionists and bellhops to maintain a positive hotel image and monitor standard of their customer services. - Conduct on-job-training for receptionists and bellhops - Oversee and ensure the accuracy of Property Management System (PMS) - Oversee daily operation and ensure hotel runs smoothly - Assist and attend guests to check in/out - Handle and...

**Job Descriptions**: - Great and welcome visitors, clients, and employees in a professional and friendly manner. - Responsible for all activities relevant to the Front Officer such as performs check in/out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Maintain a neat and...

Report for work punctually in a proper and neat attire complete with name tag. - Make a thorough check on the concierge counter and operating equipment to determined cleanliness and orderliness if require. - Read communication log book for follow ups for that shift. - Greet and meet all guests using hotel standard phases. Escort all Concorde Floor, VIP and...

* With Experience in Customer Service especially in Hotel industry - Accurately make and confirm reservations with walk-in, over the phone and online booking guests - Provide exceptional friendly, courteous, and patient customer service - Answering calls with accurate rates, activities, promotions & etc - Assist with completing daily opening and closing...