Front Desk Reservation Assistant

Front Desk Cum Reservation Assistant Job Description - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests upon their arrival as well as answer questions and address complaints. - Perform Cashiering Task. - Perform all check-in and check-out tasks - Manage online and phone reservations -...

Job brief We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

Ensure that the reservation department is operating smoothly in accordance to hotel requirements. - Ensure all reservation taken is in order and updated in the system according to hotel regulation. - Check that all correspondence, fax, telex and cables are replied as soon as possible (24 hours). - Keep and update all tariff information according to letters...

Ensure that the reservation department is operating smoothly in accordance to hotel requirements. - Ensure all reservation taken is in order and updated in the system according to hotel regulation. - Check that all correspondence, fax, telex and cables are replied as soon as possible (24 hours). - Keep and update all tariff information according to letters...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

Take charge of the systematic and orderly filing of reservation correspondences. - Reply, confirm and process all request for reservations according to established procedures. - Maintain a healthy par-stock level of all printed forms and stationary required. - Report for work punctually and neat attire complete with name tag. - Help maximize room sales....

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...

**Job Descriptions**: - Great and welcome visitors, clients, and employees in a professional and friendly manner. - Responsible for all activities relevant to the Front Officer such as performs check in/out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Maintain a neat and...

**Hotel Front Desk Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered by the hotel. - Organizing transport services for guests at their request - Providing guests...

Provide friendly and efficient check in and out service at Hotel Reception. - Providing efficient, friendly and cordial service at the Hotel front desk. - To take on a proactive role by always being at the Hotel Reception counters’ and Lobby ensuring that all hotel policies and instructions implemented are followed throughout. - Basic Cashiering and Credit...

Ensure the front desk services provided to guests and customers are fulfilling the resort’s quality standard. - Ensure the guest check-in and check-out process is in order and efficient. - Handle the special check-in and check-out procedure for VIP guest and special guest. - Coordinate with Front Office team in assigning room for VIP guest and...

The Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...

Bellman / Porter Job Description Bellman / Porter - Greeting arriving guests and retrieving their luggage upon their arrival. - Provide directional assistant towards guests to designated Car Park area or Valet Parking. - Work closely with Security Officer by Coordinate the traffic of vehicles in front of the hotel. - Escorting guests to their rooms,...

Bellman / Porter Job Description - Greeting arriving guests and retrieving their luggage upon their arrival. - Provide directional assistant towards guests to designated Car Park area or Valet Parking. - Work closely with Security Officer by Coordinate the traffic of vehicles in front of the hotel. - Escorting guests to their rooms, explaining the room...

Report for work punctually in a proper and neat attire complete with name tag. - Make a thorough check on the concierge counter and operating equipment to determined cleanliness and orderliness if require. - Read communication log book for follow ups for that shift. - Greet and meet all guests using hotel standard phases. Escort all Concorde Floor, VIP and...

Job Description: We are seeking a motivated and enthusiastic individual to join our team as a Front Office Hotel Cum Cashier. In this role, you will be responsible for providing exceptional customer service at the front desk of our hotel while also handling cashier duties. Your primary responsibilities will include greeting and checking in guests, managing...

**What’s the job?** **Your day-to-day** - Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques - Promote the Hotel’s (and IHG generally) products and services - Maintain a high level of product and service knowledge about all IHG Hotels in your region - Develop and maintain a regular pattern of...

**Job Number** 24040506 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...