Telemarketer Sales

6 months ago

Bandar Sunway, Malaysia Aluminium Kitchen Sdn Bhd Full time

Telemarketers typically make outbound calls to prospective customers from a provided list or database. Their primary goal is to engage with potential clients, introduce products or services, explain their benefits, address any questions or concerns, and ultimately persuade the recipient to make a purchase, sign up for a service, or take a desired action.

**Responsibilities**:

- Making outbound calls to leads or customers.
- Following a script or sales pitch while adapting to the conversation.
- Providing information about products or services.
- Addressing customer objections and concerns.
- Recording details of interactions and outcomes.
- Achieving sales targets and quotas.
- Maintaining a courteous and professional demeanor.
- Following up with interested or potential customers.

**Skills and Qualifications**:

- Good communication skills: Telemarketers need to effectively convey information and build rapport over the phone.
- Persuasion and negotiation skills: Convincing potential customers to make a purchase requires persuasive abilities.
- Listening skills: Understanding customer needs and objections is crucial for tailoring the sales pitch.
- Patience and resilience: Dealing with rejection and objections is common in telemarketing.
- Basic computer skills: Many telemarketing jobs involve using customer relationship management (CRM) software to record interactions.
- Time management: Efficiently managing call times and balancing multiple tasks is important.

**Pros**:

- Entry-level opportunities: Telemarketing can be a way to enter the sales field without extensive experience.
- Skill development: Telemarketing helps improve communication, negotiation, and persuasion skills.
- Performance-based pay: Many telemarketing positions offer commission or bonuses for meeting or exceeding sales targets.

**Cons**:

- Rejection: Dealing with rejection and negative responses can be emotionally taxing.
- Repetitive tasks: The job can involve making numerous similar calls throughout the day.
- High turnover: Telemarketing can have a relatively high turnover rate due to its challenging nature.

When considering a telemarketing job, it's important to research the company and its reputation, as well as the specific products or services you'll be promoting. Additionally, inquire about the compensation structure, training provided, and advancement opportunities within the company.

Remember that telemarketing is just one avenue within the broader sales and marketing field. If you're interested in sales but unsure about telemarketing, you might also explore roles in retail sales, business development, account management, or digital marketing.

**Salary**: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Day shift
- Weekend jobs

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Signing bonus
- Yearly bonus

Ability to commute/relocate:

- Bandar Sunway: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- TeleMarketing: 1 year (required)

**Language**:

- English (required)
- Bahasa (required)

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