Technical Support Cantonese

pertaining to PCs, Laptops, and related products and services. The position will require you to support the Hong Kong and Taiwan contact center inspoken and written English, Mandarin, and Cantonese. Operational hours are currently 9am to 6pm Mondays to Fridays however, workingtowards 24/7 in the future.Skill Requirements: Minimum SPM with good knowledge of...

**Responsibilities of the Role**: - Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues. - Troubleshooting to identify hardware or software products that are defective. - Advice & educates customers through combination of experience & guideline documentation to ensure a solution to...

Responsibilities of the Role: Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues. Troubleshooting to identify hardware or software products that are defective. Advice & educates customers through combination of experience & guideline documentation to ensure a solution to their technical...

We are looking for a Technical Support for our prestigious client in the blockchain and security solutions industry. This is a remote position based in Kuala Lumpur, Malaysia. Key Responsibilities:Providing technical support and handling daily in-bound calls and email enquiries (technical resolution).Proactive in supporting clients' site; deploy, maintain,...

Technical Customer Support Executive (Cantonese) **About us** LSEG is one of the world's leading providers of financial markets infrastructure and delivers financial data, analytics, news and index products to more than 40,000 customers in over 170 countries. We help organisations fund innovation, manage risk and create jobs by partnering with customers at...

Technical Customer Support Executive (Cantonese) **About us** LSEG is one of the world's leading providers of financial markets infrastructure and delivers financial data, analytics, news and index products to more than 40,000 customers in over 170 countries. We help organisations fund innovation, manage risk and create jobs by partnering with customers at...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

At least 1 year(s) of experience in the area of Customer Service and Support preferred. - Fresh Graduates/Entry level applicants are encouraged to apply, training will be provided. - Required language(s): Cantonese and English, written and spoken **Salary**: RM2,500.00 - RM3,500.00 per month **Benefits**: - Opportunities for promotion - Professional...

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

**Job descriptions**: - Investigating and resolving customer complaints, ensuring customer satisfaction and retention. - Maintaining a positive and professional demeanor when communicating with customers, even in challenging situations. - Rotational shift : Night shift required. Salary Package: Basic + RM 1K Allowance Each year of customer service...

Location: KL Sentral, Kuala Lumpur - Shift: 9:00am to 18:00 pm (Monday to Friday) **Overview** So what will you be doing as a Technical Troubleshooting Agent? **Your Responsibilities** - Accountable for closing customer inquiries regarding company products/services, customer's accounts and provide additional clarifications as requested by customers -...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....

**About us** LSEG is one of the world's leading providers of financial markets infrastructure and delivers financial data, analytics, news and index products to more than 40,000 customers in over 170 countries. We help organisations fund innovation, manage risk and create jobs by partnering with customers at every point in the trade lifecycle: from...

**Role**:Associate/Sr. Associate -(Technical) **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Customer Service Technical Support Mandarin Cantonese- Handling Technical queries and objections...

About us LSEG is one of the world’s leading providers of financial markets infrastructure and delivers financial data, analytics, news and index products to more than 40,000 customers in over 170 countries. We help organisations fund innovation, manage risk and create jobs by partnering with customers at every point in the trade lifecycle: from informing...

**Job Title**: PE - Service desk - Cantonese **Job Location**: KL, Malaysia **Job Summary**: Providing technical first level support for multiple projects. - Receiving end user calls - Provide first level resolutions for EUC and Business Applications - Ticket creation/Categorization / Prioritization - Ticket escalation to respective Support Group -...

**Job Title**:PE - Service desk - Cantonese **Job Location**:KL, Malaysia **Job Summary**: Providing technical first level support for multiple projects. - Receiving end user calls - Provide first level resolutions for EUC and Business Applications - Ticket creation/Categorization / Prioritization - Ticket escalation to respective Support Group - Incident...

**Position**: IT Customer Support (Mandarin / Cantonese) Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,100(Basic) - RM500 (KPI Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a GDC Agent, your main job is to provide top-notch customer support for the...

**Role**:Customer Service Executive -Chat **Timings**:Day Shift (Permanent) **Industry**:NON-BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: customer support- Malaysian that can speak in Mandarin and Cantonese basic English, as staff will support TW market. - Must be able to type in...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. Answer the call and record detailed information about reported incidents or service requests in the company's ticketing system....