Specialist - Technical Support (Cantonese - Hong

pertaining to PCs, Laptops, and related products and services. The position will require you to support the Hong Kong and Taiwan contact center inspoken and written English, Mandarin, and Cantonese. Operational hours are currently 9am to 6pm Mondays to Fridays however, workingtowards 24/7 in the future.Skill Requirements: Minimum SPM with good knowledge of...

pertaining to PCs, Laptops, and related products and services. - The position will require you to support the Hong Kong and Taiwan contact center in spoken and written English, Mandarin, and Cantonese. - Operational hours are currently 9am to 6pm Mondays to Fridays however, working towards 24/7 in the future. Skill Requirements: - Minimum SPM with good...

Responsibilities of the Role: Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues. Troubleshooting to identify hardware or software products that are defective. Advice & educates customers through combination of experience & guideline documentation to ensure a solution to their technical...

**What will you do?** - Responds and addresses customers' problems in a timely manner utilizing our support system - Supports customer in a high quality, engaging, and empathetic 1:1 discussion. Troubleshoot technical issue if required. - Utilizes proprietary and external tools and resources to identify and resolve customers' inquiries - Provides feedback on...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

If you are looking to excel and make a difference, take a closer look at us Job Responsibility Production Issue Troubleshooting- To provide first or second level technical support for all merchant acquiring systems (eg. EDC terminals, payment gateway, host, auto billing system, etc) related production issues, and to work closely with internal IT and/or...

If you are looking to excel and make a difference, take a closer look at usJob ResponsibilityProduction Issue Troubleshooting- To provide first or second level technical support for all merchant acquiring systems (eg. EDC terminals, payment gateway, host, auto billing system, etc) related production issues, and to work closely with internal IT and/or vendor...

Job Purpose: The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

Job Purpose:The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

Job Purpose:The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

IT Application Support - RBS Support **If you are looking to excel and make a difference, take a closer look at us...** **Job Purpose Summary** - Participates in user requirement & feasibility study, evaluation and recommendation of business & technical solutions. - Assists users in understanding & interpreting user requirements, coordinating with relevant...

**Digital Copywriter (Hong Kong Market)** **Location**: Work from home (can be based anywhere in Malaysia) **Pay rate**: US$6.00 per hour **Weekly hours**:37.5 hours per week, flexible working hours around core meetings. **Contract**:6-month contract initially (with a view to extend), contractor agreement, no benefits. **Hiring Manager**: Damian...

**Job Purpose**: The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

If you are looking to excel and make a difference, take a closer look at us Overview- - Participates in user requirement & feasibility study, evaluation and provide technical specification.- Develop technical solution, conducting and support user acceptance tests & production roll out activities.- Provide daily production system support and attend to...

Enterprise Data Warehouse (EDW) Specialist **If you are looking to excel and make a difference, take a closer look at us...** **Overview** The EDW Specialist will work closely with users, the ETL (Extract, Transform and Load) team and data modellers to advise and ensure optimization of the database architecture, Logical Data Model (LDM) and Product Data...

Technical Sales Support Specialist Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues.Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist IIProvides documentation on product specifications and usage to...

As a Client Technical Support Specialist, you will play a crucial role in our organisation, you will get the opportunity to create impact in the following areas: Client Management Manage client relationships, understand client challenges and provide strategic solutions Identify client needs and solution opportunities for clients Support in proposal and...

Job Purpose:The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

Malaysian that can speak in Cantonese and English, as staff will support the Hong Kong market. Must be able to type in traditional Mandarin English is required for due to business demand, there will be an English interview This is an office hour post but potentially shifting in the future NO WORK-FROM-HOME option provided At least SPM, no working experience...

Technical Sales Support Specialist Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues.Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist IIProvides documentation on product specifications and usage to...