Banking Technical Support

**Job Description (JD)** - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and confidence of business users through the delivery of proactive and timely services. - Maintain the relationship...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

**Experience**: Minimum 4 to 10 years of working experience as a business/functional analyst in one or multiple IT areas **Job description**: - Clarifies and translates business requirement to IT system functional requirement and system interaction and flows. - Work with business users and ensure compliance with policies and business rules. - Document the...

Working Hour - Regular Hours - Monday - Friday- Business Area - Risk & Credit Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: To assist Head SME banking Credit Risk in monitoring, review and implementation of Group Community Banking Credit Risk Management for the RHB Bank and Group **Key Responsibilities**: - To assist...

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) **Application Services** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - To thoroughly understand the system design, user requirement and provide impact analysis feedback for any potential...

Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent Competitive **Job Specifications**: - Managing Japanese corporates portfolio (borrowing or non-borrowing customers). - To perform credit analysis, review of legal documents, KYC review and preparation of internal memo for approval. - To liaise with internal...

Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent Competitive - 1.To promote SMBC’s business in Malaysia and to enhance profitability and market presence of SMBC. 2.To promote new products, Loan, Deposit, FX, Derivatives, e-banking business to Japanese and Korean clients. 3. To establish marketing strategy /...

**Job Descriptions**: - Participate/undertake IT project tasks to prepare test script & test plan, to perform testing and troubleshooting in SIT & UAT environment). - Provide user support. - To support end to end production batches. **Job Requirements**: - Bachelor Degree in Computer Science or IT related fields. - Possessed technical skills in: Microsoft...

Manager - Business & Corporate Banking (Support Lead) **If you are looking to excel and make a difference, take a closer look at us...** **a) Application Support Lead - Loan Origination System** - o Level 1 : First Line Support (Support staffs in different divisions) - o Level 2 : Technical Support (Internal ITSME) - o Level 3 : Expert Support (vendor) - o...

**Client Company**:Non - banking industry/MLM **Location**:Bandar Utama/ Bukit Jalil **Position**: Permanent - To implement and provide daily maintenance support of the network & infrastructure related equipment by analyzing requirement, resolving problems, installing hardware/software and supporting internal IT helpdesk. Backup & restore; IT Asset & User...

Sumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 12 minutes ago In-Office Permanent Competitive **Job Specifications**: - To conduct Know-Your-Customer (KYC) screening for New-to-Bank and existing customers. - To support Relationship Manager (RM) in overall day-to-day ad-hoc operation. - To communicate and establish relationship with...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

If you are looking to excel and make a difference, take a closer look at us Job Responsibility Production Issue Troubleshooting- To provide first or second level technical support for all merchant acquiring systems (eg. EDC terminals, payment gateway, host, auto billing system, etc) related production issues, and to work closely with internal IT and/or...

Job Description: 1) Managing Japanese and Korean corporates portfolio (borrowing or non-borrowing customers). 2) To establish marketing strategy / business plan to promote SMBC’s business in Malaysia and to enhance profitability and market presence of SMBC. 3) To perform credit analysis, review of legal documents, KYC review and preparation of internal...

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

Working Hour - Regular Hours - Monday - Friday- Business Area - Investment Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - To provide support to branches on IB operations related matters; - To coordinate Management/Department projects/initiatives with Supervisory Branches and Central Region Sub-Branches; - To involve in...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...