Scheduling and Capacity Lead
4 days ago
We are seeking an experienced professional to lead our Resource Optimization team as a Scheduling and Capacity Lead. In this role, you will be responsible for designing and implementing strategic workforce planning to support multiple projects. You will also build, develop, and lead a responsive Resource Planning team to meet required standards and deliver on critical staff planning activities.
Main Objectives- Design and Implement Scheduling: Design and implement scheduling and capacity planning to support multiple projects.
- Lead the Resource Planning Team: Build, develop, and lead a responsive Resource Planning team to meet required standards and deliver on critical staff planning activities.
- Analyze Volume Drivers: Analyze volume drivers by source, handle time, and root cause to effectively identify event avoidance and contact reduction opportunities.
- At least 5 years of experience in the workforce management field.
- Minimum of 2 years of experience in the outsourcing industry.
- Excellent understanding of WFM fundamentals with proven experience in the design, development, and implementation of strategic workforce planning.
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Capacity Manager
21 hours ago
Petaling Jaya, Selangor, Malaysia AkzoNobel Full timeAbout UsWe are a leading paints and coatings company with a rich history dating back to 1792. Our innovative products are used by customers around the world, and we take pride in our commitment to sustainability and social responsibility.We are seeking a highly skilled Capacity Manager to join our team. In this role, you will be responsible for optimizing...
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Excel Scheduling Expert
21 hours ago
Subang Jaya, Selangor, Malaysia MLDC Berhad Full timeThis role is ideal for those who excel at creating efficient processes and collaborating with teams to achieve project goals.About UsMLDC Berhad is a pioneering construction company dedicated to delivering exceptional value to our clients through our customer-centric approach. We prioritize our involvement throughout the building production process, from...
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Workforce Planning Manager
4 days ago
Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full timeThis role is for a seasoned professional who will lead the design and implementation of strategic workforce planning in a diverse/matrixed organizational environment. As a Workforce Planning Manager, you will oversee the development and execution of scheduling and capacity planning to support multiple projects. You will build, develop, and lead a responsive...
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Operations Efficiency Expert
4 days ago
Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full timeAs an Operations Efficiency Expert, you will lead the design and implementation of strategic workforce planning in a diverse/matrixed organizational environment. Your key responsibilities will include developing and executing scheduling and capacity planning to support multiple projects, analyzing volume drivers by source, handle time, and root cause to...
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Resource Optimization Specialist
4 days ago
Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full timeThe Role of Resource Optimization Specialist involves leading the design and implementation of strategic workforce planning in a diverse/matrixed organizational environment. As a specialist, you will be responsible for developing and executing scheduling and capacity planning to support multiple projects. You will also analyze volume drivers by source,...
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Bakery Team Lead
2 days ago
Petaling Jaya, Selangor, Malaysia Table And Apron Sdn Bhd Full timeJob DescriptionWe are seeking an experienced Store Manager to join our team at Table And Apron Sdn Bhd. This individual will be responsible for leading a dynamic bakery operation, driving a culture of excellence, and collaborating cross-functionally.ResponsibilitiesOperational Management: Overseeing day-to-day operations, working closely with Store...
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Customer Support Specialist Lead
4 days ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeJob OverviewWe are seeking a Senior Specialist, Customer Happiness to join our team at ZUS Coffee. As a key member of our customer support team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead complex customer inquiries and escalations with professionalism and efficiency.Provide...
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Team Lead
4 days ago
Subang Jaya, Selangor, Malaysia Apple Inc. Full timeJob OverviewWe are seeking an experienced leader to join our team as a Manager. This is an exciting opportunity to lead a high-performing team and drive business results in a fast-paced retail environment.Key Responsibilities:Lead by example and model the behavior expected of your team.Develop and implement operational strategies to drive business results...
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Assistant Manager
4 days ago
Subang Jaya, Selangor, Malaysia Daythree Business Services Sdn Bhd Full timeThis job is for an Assistant Manager of Work Force Management. You might like this job because you'll design scheduling, analyze volume drivers, and collaborate with stakeholders to enhance WFM support, reducing costs and optimizing customer satisfaction.ResponsibilitiesDesign and implement scheduling and capacity planning to support multiple projects.Build,...
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manufacturing lead
4 days ago
Subang Jaya, Selangor, Malaysia Tyson Foods Full timeJob Details:Job Summary:We are seeking a highly motivated Manufacturing Lead to oversee and manage production operations, ensuring efficiency, quality, and compliance with company standards. The ideal candidate will drive safety, productivity, and continuous improvement while leading a team to meet operational goals.Key Responsibilities:Supervise and manage...
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Senior Specialist, Customer Experience Lead
21 hours ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeAt ZUS Coffee, we are seeking a skilled Senior Specialist, Customer Happiness to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Job RequirementsA minimum of 3 years in a customer support role, with at least 1 year in a senior or leadership capacity.Strong...
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Senior Leader in Education
4 days ago
Subang Jaya, Selangor, Malaysia Taylor's University Full timeAbout Taylor's University:Taylor's University is a world-class institution with a QS Ranking of top 50 in Asia and as Malaysia's leading private university. We pride ourselves in delivering a holistic education that results in excellent academic accomplishments and graduates with qualities highly sought after in the global marketplace.Job Description:The...
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Store Manager
1 week ago
Petaling Jaya, Selangor, Malaysia Table and Apron Full timeThis job is for a Store Manager at Universal Bakehouse. You'll lead a team, drive a culture of excellence, and collaborate cross-functionally. You might like this job because it offers opportunities for advancement into partner roles and involves managing a dynamic bakery operation efficiently.As the Store Manager, you're the linchpin of our bakehouse,...
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Subang Jaya, Selangor, Malaysia Taylor's University Full timeAbout Us:Taylor's University has established itself as a world-class institution, with a QS Ranking of top 50 in Asia, and as Malaysia's leading private university. It prides itself in delivering a holistic education that results in excellent academic accomplishments and graduates with qualities highly sought after in the global marketplace.Job...
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Academic Talent Attraction Lead
21 hours ago
Subang Jaya, Selangor, Malaysia Taylor's University Full timeAbout UsTaylor's University is a premier educational institution dedicated to providing students with a world-class learning experience. Our commitment to excellence has earned us a reputation as one of the top universities in the country. We are now seeking a highly skilled Senior Executive Talent Acquisition to join our team and help us achieve our...
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Store Leadership Position
2 days ago
Petaling Jaya, Selangor, Malaysia Table And Apron Sdn Bhd Full timeAre you a skilled leader looking for a new challenge? We are seeking an exceptional Store Manager to join our team at Table And Apron Sdn Bhd. As a key member of our leadership team, you will be responsible for driving a culture of excellence, collaborating cross-functionally, and leading a dynamic bakery operation.Key ResponsibilitiesOperational Management:...
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Retail Operations Manager
2 days ago
Petaling Jaya, Selangor, Malaysia Table And Apron Sdn Bhd Full timeThis role is ideal for a Retail Operations Manager who will lead the team, drive a culture of excellence, and collaborate cross-functionally.The successful candidate will be responsible for managing a dynamic bakery operation efficiently, ensuring it becomes the community's favourite destination for exquisite bread and pastries.JOB...
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Operational Excellence Specialist
21 hours ago
Subang Jaya, Selangor, Malaysia MLDC Berhad Full timeThis role is ideal for individuals who excel at streamlining processes and improving operational efficiency.Job OverviewWe are a leading construction company, MLDC Berhad, committed to delivering exceptional value to our customers through our customer-first approach. Our involvement in the entire building production chain, from land acquisition to execution...
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Construction Process Optimizer
21 hours ago
Subang Jaya, Selangor, Malaysia MLDC Berhad Full timeThis job is ideal for those who enjoy analyzing data and identifying opportunities for process improvements.About UsMLDC Berhad is a leading construction company committed to delivering exceptional value to our clients through our customer-first approach. Our involvement in the entire building production chain, from land acquisition to execution operations,...
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SAP Lead
1 week ago
Subang Jaya, Selangor, Malaysia Billennium Full time2 days ago Be among the first 25 applicantsDirect message the job poster from BillenniumSenior Talent Acquisition Specialist at Billennium with expertise in Employer Branding and Talent ManagementBillennium is a Polish IT Company that has been developing innovative services and products for over 20 years and provides the best outsourcing specialists.We...