Customer Service Ambassador

4 days ago


Butterworth, Penang, Malaysia WAHOO Group Sdn Bhd Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive.

About the Role
  • Manage new and existing customer inquiries with exceptional communication skills.
  • Arrange replacement classes, communicate schedule changes, and notify customers of class closures efficiently.
  • Demonstrate proven sales experience and ability to close deals effectively.
  • Handle walk-in customers and conduct face-to-face sales interactions confidently.
Key Responsibilities
  1. Process customer payments and ensure timely collections while maintaining accurate records.
  2. Collect, review, and respond to customer feedback effectively to drive business growth.
  3. Assist with enrollment for competitions and events, ensuring seamless execution.
  4. Perform ad hoc tasks assigned by management while upholding high standards of quality and service.
  5. Support the execution of safeguarding policies, prioritizing customer safety and well-being.
Benefits and Opportunities
  • Competitive salary and benefits package that includes free gym membership, pool access, and fitness classes.
  • Opportunities for career growth and advancement in a dynamic and collaborative environment.
  • Annual leave and overtime pay provided, along with EPF SOCSO benefits.
  • Training and allowance provided to support professional development.


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