Complaints Resolution Team Lead

Company OverviewAt Prudential Hong Kong Limited, we are dedicated to being partners for every life and protectors for every future. Our purpose drives everything we do by creating a culture of diversity and inclusion, ensuring that our people, customers, and partners feel valued and respected.We strive to provide a platform for our employees to excel in...

Job RequirementsWe are seeking an experienced Incident Resolution Lead to join our team at Cognizant. As a key member of our technical operations team, you will play a critical role in ensuring the reliability and performance of our systems.About UsCognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine...

We're a leading global travel service provider, and we're looking for talented individuals who can help us drive growth and innovation.The Customer Success Specialist will play a critical role in helping our customers achieve their goals and overcome challenges.This is a unique opportunity to join a forward-thinking organization and contribute to shaping the...

Job Title: Assistant Manager - Customer Complaints HandlingCompany Overview:As a leading insurance provider, Prudential Hong Kong Limited values its reputation and strives to deliver exceptional customer service. Our mission is to be partners for every life and protectors for every future.Job Responsibilities:Manage and resolve customer complaints and...

Job DescriptionAEON Credit Service (M) Berhad is seeking an exceptional Dispute Resolution Expert to join its team.The ideal candidate will possess excellent communication skills, experience in managing conflict situations, and a keen eye for detail.The successful candidate will be responsible for resolving customer disputes in a fair and timely manner,...

Complaints Specialist (KL)ApplyLocations: Kuala LumpurTime Type: Full TimePosted on: 6 Days AgoEnd Date: May 31, 2025 (30+ days left to apply)Job Requisition ID: R-621052Change people's lives and love what you do Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing...

Required Skills and QualificationsTo succeed in this role, you will need:A minimum of 2-3 years' experience in Customer Support or Contact Center, preferably with American clients.An excellent performance record that demonstrates accountability and reliability.Good attendance record with no formal disciplinary action(s) for the past 12 months.

Job OverviewMühlbauer GmbH & Co. KG is seeking a highly experienced Team Leader to lead and manage a local team of specialists in second-level support. As the ideal candidate, you will have strong technical expertise across software development, database management, and IT infrastructure. Your leadership skills will be instrumental in ensuring efficient...

Add expected salary to your profile for insightsWe are looking for a highly skilled professional with strong experience in complaints management, particularly in trading-related matters. The ideal candidate will have a deep understanding of complaint handling processes, be able to develop and refine SOPs, FAQs, and training frameworks, and effectively...

Established in 2013, GOGOVAN is the first app-based platform for delivering goods in Asia, which is dedicated to offering excellent delivery service through innovative technology. Since then, GOGOVAN has extended its service to various platforms. The company connects individuals and businesses directly to thousands of drivers for their real-time delivery...

About UsPrudential Hong Kong Limited is a leading insurance provider in Hong Kong, offering a range of products and services to individuals and businesses. Our mission is to be partners for every life and protectors for every future.Job SummaryWe are seeking a highly motivated and experienced Assistant Manager to join our Complaints Management team. The...

Team Lead, Customer Support | TNG DigitalWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to...

Job OverviewWe are seeking a skilled Customer Promise Team Lead to join our team at Prudential Hong Kong Limited.The ideal candidate will have a strong understanding of customer service principles and be able to lead a team effectively. Key responsibilities include managing claims workflows, assessing claims, and ensuring timely responses to enquiries and...

PAMB | Assistant Manager, Complaints ManagementApply locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago job requisition id 24100530Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured,...

We are seeking an experienced **Legal Team Lead** to join our client's legal department. The ideal candidate will have a strong background in contract negotiation and review, dispute resolution, and corporate governance.**Key Responsibilities**The successful candidate will oversee a team responsible for managing the company's legal matters. This will...

Key Responsibilities:Lead and manage a local team of specialists, including software developers, database administrators, and IT administrators, ensuring high performance and effective issue resolution.Oversee software troubleshooting, database administration, and IT infrastructure support, driving root cause analysis and proactive problem-solving...

1. ASSOCIATE (DISPUTE RESOLUTION)2. CLERK (DISPUTE RESOLUTION)Reference: 20243637Date Published: 23 September 2024Job Type: Lawyer; OtherJob Location:Employer: Jeff Leong, Poon & WongB-11-8, Level 11Megan Avenue IIJalan Yap Kwan SengKUALA LUMPUR WILAYAH PERSEKUTUAN KUALA LUMPURMalaysiaTel: 03 2203 3388Job Description:Associate, Dispute ResolutionWe are...

Job Overview:The Financial Insolvency Resolution Leader is responsible for guiding clients through complex financial situations.Key Responsibilities:Provide leadership in developing and implementing financial insolvency resolution strategies.Collaborate with cross-functional teams to resolve financial difficulties.Analyze financial data to identify areas for...

OverviewA leading law firm in Kuala Lumpur seeks a Junior Legal Associate for its Dispute Resolution team. As a key member of the team, you will contribute to delivering high-quality services to clients across various sectors.Job DutiesWork on civil and commercial cases under the guidance of experienced lawyersParticipate in litigation, corporate and...

ZALORA Group is seeking a Product Support Senior Manager to oversee and manage the Product Support function within Zalora's Technology team.Key Responsibilities:Lead a team of support representatives in handling customer inquiries and issues.Set goals and targets for the support team and track daily, weekly and monthly performance against agreed SLAs.Ensure...