Complaint Resolution Expert

About the RoleWe are seeking a Complaints Resolution Lead to join our team. The successful candidate will be responsible for leading the design and implementation of our Complaints Management System, establishing protocols for receiving, evaluating, and filtering complaints, and managing complaints through established committee(s).Key AccountabilitiesDesign...

Job OverviewHytech Empire is seeking a Complaints Handling Expert to join our team.The ideal candidate will possess excellent problem-solving skills, the ability to work autonomously, and strong communication skills.Key Responsibilities:Independently manage daily trade investigations and complaints tasks.Address client grievances using established response...

Company OverviewHytech Empire is a global leader in the financial services industry, committed to delivering exceptional customer experiences through innovative solutions.Job DescriptionWe are looking for an experienced professional to lead our trading complaints management process. The successful candidate will have a proven track record in developing and...

Complaints Management RoleWe are seeking a highly skilled and experienced Assistant Manager to lead our Complaints Management team. The successful candidate will be responsible for managing and resolving customer complaints and queries in a professional and timely manner.Key Responsibilities:Manage and resolve customer complaints and queries.Collaborate with...

The Dispute Resolution Expert at Zurich 56 Company Ltd will be responsible for resolving disputes related to insurance claims in a fair and timely manner. This includes analyzing evidence, identifying key issues, and developing strategies to resolve disputes.ResponsibilitiesAnalyze and evaluate evidence to determine liability and policy coverage.Develop and...

Company OverviewAt Prudential Hong Kong Limited, we are dedicated to being partners for every life and protectors for every future. Our purpose drives everything we do by creating a culture of diversity and inclusion, ensuring that our people, customers, and partners feel valued and respected.We strive to provide a platform for our employees to excel in...

Job SummaryWe are seeking a skilled Claims Resolution Expert to join our team. As a Claims Resolution Expert, you will be responsible for handling single and multi-party personal or commercial line claims with moderate exposure and complexity.Key AccountabilitiesAccurately document claims files to ensure efficient handling.Conduct thorough investigations to...

Job DescriptionWe are seeking an Incident Resolution Expert to join our team at OneConnect Financial Technology. In this role, you will be responsible for investigating and diagnosing incidents to restore failed IT Services quickly. You will also assign incidents within a group or division and determine if escalation is required. Additionally, you will...

Job Title:We are seeking a highly skilled Corporate Dispute Resolution Expert to join our team. As a key member of our dispute resolution department, you will be responsible for handling complex corporate and commercial litigation cases.Key Responsibilities:Preparing and filing cause papers in a timely manner.Attending court hearings and representing clients...

This role is critical in ensuring the bank's stability during times of financial uncertainty. As a Bank Recovery and Resolution Expert, you will develop and maintain a comprehensive recovery plan that aligns with BNM's regulatory requirements.Key ResponsibilitiesDesign and maintain a BNM-aligned Recovery Plan, incorporating governance structures, triggers,...

About the RoleWe are looking for a Client Service Resolution Specialist to join our team at Hytech Empire.The successful candidate will be responsible for investigating and resolving client complaints, providing exceptional customer service, and working closely with internal stakeholders to ensure prompt resolution of issues.Key Responsibilities:Conduct...

Job TitleGlobal Trading Complaints LeadJob SummaryWe are seeking a highly experienced professional to lead our trading complaints management process. The successful candidate will have a proven track record in developing and implementing complaint-handling procedures, analyzing data to identify trends, and driving cross-functional improvements.This role...

We're a leading global travel service provider, and we're looking for talented individuals who can help us drive growth and innovation.The Customer Success Specialist will play a critical role in helping our customers achieve their goals and overcome challenges.This is a unique opportunity to join a forward-thinking organization and contribute to shaping the...

About UsHytech Empire is a leading player in the financial industry, dedicated to providing exceptional customer experiences.Job DescriptionWe are seeking a highly skilled professional to join our team as the Global Trading Complaints Lead. This role requires strong experience in complaints management, particularly in trading-related matters.The ideal...

Job Title: Assistant Manager - Customer Complaints HandlingCompany Overview:As a leading insurance provider, Prudential Hong Kong Limited values its reputation and strives to deliver exceptional customer service. Our mission is to be partners for every life and protectors for every future.Job Responsibilities:Manage and resolve customer complaints and...

Key ResponsibilitiesManage escalated customer inquiries and complaints via email and chat channelsCollaborate with cross-functional teams to resolve customer issues and improve overall customer experienceParticipate in discussions regarding new products and engage in product testing activitiesAssist internal partners to ensure business strategies are...

About the Role:The Incident Management Specialist plays a critical role in ensuring the effective and efficient management of incidents within our organization. This includes:Incident Detection and Identification: Ensuring that all incidents are promptly detected and identified, whether through automated monitoring systems or user-reported...

We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.About the JobResponsibilities include managing Medical Reimbursement & Personal Accident Claims, CRM Management, Pre/ Post / Reimbursement...

About Us:We are a Malaysian-based law firm dedicated to providing exceptional legal services. Our expertise lies in corporate and commercial law, as well as dispute resolution matters.Job Title: Litigation AssociateKey Responsibilities:Working with clients to understand their needsConducting research and analysisDeveloping and implementing legal...

About Us:We are Messrs Steven Thiru & Sudhar Partnership, a Firm of Advocates & Solicitors focused on delivering exceptional dispute resolution services. Our team comprises experienced and skilled practitioners who regularly appear in the courts of Malaysia and alternative dispute resolution centres.Key Objectives:To provide high-quality legal services to...