Complaints Handling Expert

Job TitleGlobal Trading Complaints LeadJob SummaryWe are seeking a highly experienced professional to lead our trading complaints management process. The successful candidate will have a proven track record in developing and implementing complaint-handling procedures, analyzing data to identify trends, and driving cross-functional improvements.This role...

In this role as a Complaint Resolution Expert, you will be responsible for handling customer complaints, identifying root causes of issues, and developing effective solutions to resolve them. You will work closely with cross-functional teams to gather information and resources needed to address customer concerns, maintaining accurate records of all...

At Cochlear, we strive to deliver exceptional results in improving people's hearing and communication abilities. To achieve this, we rely on skilled professionals like you who can manage complaints efficiently.This is where you come in - as a Complaints Specialist, your primary responsibility will be to handle complaints received by Cochlear according to our...

Company OverviewHytech Empire is a global leader in the financial services industry, committed to delivering exceptional customer experiences through innovative solutions.Job DescriptionWe are looking for an experienced professional to lead our trading complaints management process. The successful candidate will have a proven track record in developing and...

About UsHytech Empire is a leading player in the financial industry, dedicated to providing exceptional customer experiences.Job DescriptionWe are seeking a highly skilled professional to join our team as the Global Trading Complaints Lead. This role requires strong experience in complaints management, particularly in trading-related matters.The ideal...

Complaints Specialist (KL)ApplyLocations: Kuala LumpurTime Type: Full TimePosted on: 6 Days AgoEnd Date: May 31, 2025 (30+ days left to apply)Job Requisition ID: R-621052Change people's lives and love what you do Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing...

Careers at Cochlear offer the opportunity to make a difference in people's lives. We develop world-leading medical devices that help individuals hear and communicate more effectively.We are looking for a talented Complaints Specialist to join our team. In this role, you will be responsible for managing complaints received by Cochlear as per our Global...

We're on the hunt for a logistics and communication expert to join our team at GoGoX! As a key member of our customer service team, you'll be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for all.About the Role:Handle customer queries and logistics arrangements via phone and online platformsResolve customer...

Job DescriptionRole OverviewWe are seeking a skilled Senior Account Executive to join our European Sales team. The successful candidate will be responsible for managing relationships with current customers and building connections with prospects to secure new business opportunities.About the CompanyConfigura is a global leader in Space planning solutions,...

We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.About the JobResponsibilities include managing Medical Reimbursement & Personal Accident Claims, CRM Management, Pre/ Post / Reimbursement...

Required Skills and QualificationsTo succeed in this role, you will need:A minimum of 2-3 years' experience in Customer Support or Contact Center, preferably with American clients.An excellent performance record that demonstrates accountability and reliability.Good attendance record with no formal disciplinary action(s) for the past 12 months.

Role OverviewAs the Global Trading Complaints Lead, you will be responsible for overseeing and optimizing the trading complaints management process to ensure efficiency, consistency, and regulatory compliance.You will directly handle complex complaint cases, lead initiatives to improve SOPs, training, and FAQs, and enhance the team's ability to manage...

Job DescriptionWe are looking for a Corporate Governance Expert to lead our corporate governance efforts. The successful candidate will be responsible for leading the verification of information and intelligence related to whistleblowing, corruption, abuse of power, and malpractice, ensuring compliance with regulations such as the Anti-Corruption Commission...

Add expected salary to your profile for insightsWe are looking for a highly skilled professional with strong experience in complaints management, particularly in trading-related matters. The ideal candidate will have a deep understanding of complaint handling processes, be able to develop and refine SOPs, FAQs, and training frameworks, and effectively...

Job DescriptionWe are seeking a highly skilled Cybersecurity Expert to join our team at Ensign InfoSecurity. The ideal candidate will have experience in security engineering and operations support, with a strong background in vulnerability management.Key ResponsibilitiesManage the ticketing system, ensuring all tickets are up-to-date with the latest...

Service Delivery Expert122338Zurich 56 Company Ltd seeks a Service Delivery Expert to deliver exceptional customer service and support.Key Accountabilities:Demonstrates productivity, efficiency, and quality standards to achieve set targets.Provides timely and effective solutions to customer inquiries, ensuring high-quality service and retention of excellent...

We are seeking a highly motivated and experienced Client Service Subject Matter Expert to join our growing team at StashAway, a leading digital wealth management platform.Key ResponsibilitiesClient Support:Provide first-line support to clients via various channels (phone, email, chat) and handle complex client inquiries, complaints, and requests in a timely...

Client Services SpecialistWe are seeking a skilled Customer Support Expert to deliver exceptional client experiences and ensure satisfaction. As a key point of contact, you will provide expert guidance, resolve issues, and build strong relationships with our valued clients.Your role will entail:Managing client inquiries and concerns in a timely and...

Customer Support SpecialistWe are seeking a dedicated professional to join our dynamic team as a Customer Support Specialist.About the RoleThe successful candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring a seamless customer experience in Arabic, Indonesian, or Korean and English.Key...

At Mastercard, we empower economies and people in over 200 countries and territories worldwide. Our customers rely on us for secure, simple, smart, and accessible digital payments solutions.We're seeking a highly skilled Implementation Expert to join our Customer Implementation Services (CIS) Team. As an Implementation Expert, you will be responsible for...