Performance Executive Assistant
7 days ago
We are seeking a Performance Executive Assistant to join our team at Different Technologies Pty Ltd. The successful candidate will be responsible for providing high-quality support to our Aftersales division, focusing on project management, audit, and financial coordination.
Your Key Responsibilities
- Project Management Office (PMO) Support:
- Assist in planning, tracking, and implementing aftersales administration projects, including SOPs and process flows.
- Prepare and share project status reports, addressing issues and ensuring timely completion.
- Guiding the operational team for new SOP / process flows and monitoring performance to ensure project milestones are met.
Audit and Compliance
- Conduct regular audits of Aftersales Administration processes to ensure adherence to company policies and standards.
- Conducting audit for operational tools & equipment, e.g., technician handy tool box and machinery Authority licensing.
- Compile audit reports, identify discrepancies, and recommend corrective actions for continuous improvement.
System Management and Operational Data Performance
- Create job codes within the system, ensuring accuracy and prompt updates.
- Ensure timely updates of service vouchers in the system to facilitate seamless customer redemption during servicing.
- Upload data for free service vouchers, the Extended Warranty Program (EWP), and other relevant system info required to maintain accurate records and support operational efficiency.
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