Performance Executive Assistant

7 days ago


Klang, Selangor, Malaysia Different Technologies Pty Ltd. Full time

We are seeking a Performance Executive Assistant to join our team at Different Technologies Pty Ltd. The successful candidate will be responsible for providing high-quality support to our Aftersales division, focusing on project management, audit, and financial coordination.

Your Key Responsibilities

  • Project Management Office (PMO) Support:
    • Assist in planning, tracking, and implementing aftersales administration projects, including SOPs and process flows.
    • Prepare and share project status reports, addressing issues and ensuring timely completion.
    • Guiding the operational team for new SOP / process flows and monitoring performance to ensure project milestones are met.

Audit and Compliance

  • Conduct regular audits of Aftersales Administration processes to ensure adherence to company policies and standards.
  • Conducting audit for operational tools & equipment, e.g., technician handy tool box and machinery Authority licensing.
  • Compile audit reports, identify discrepancies, and recommend corrective actions for continuous improvement.

System Management and Operational Data Performance

  • Create job codes within the system, ensuring accuracy and prompt updates.
  • Ensure timely updates of service vouchers in the system to facilitate seamless customer redemption during servicing.
  • Upload data for free service vouchers, the Extended Warranty Program (EWP), and other relevant system info required to maintain accurate records and support operational efficiency.


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