Mandarin Customer Service Associate
4 days ago
About the Role:
We are looking for a talented Mandarin Customer Service Associate to join our dynamic team. As a key member of our customer support team, you will be responsible for providing top-notch customer service to our clients in Mandarin and English.
Main Responsibilities:
- Provide exceptional customer service via phone, chat, or email.
- Resolve customer complaints and concerns in a timely and professional manner.
- Work collaboratively with the support team to ensure seamless customer experience.
- Participate in regular training sessions to enhance knowledge and skills.
Requirements:
- Familiarity with basic office tools like MS Office or Google Workspace.
- Ability to handle multiple tasks or customer inquiries efficiently.
- Willingness to work in Rotational shifts.
- Minimum SPM qualification, fresh-graduate welcome.
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