Mandarin Customer Success Specialist

4 days ago


Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time
  • Customer-Focused: Drive results and manage expectations with effective listening and communication.
  • Problem-Solving: Handle queries and objections calmly and professionally.
  • Adaptable: Thrive in fast-paced environments, eager to learn and improve.
  • Language Skills: Fluent in Mandarin and English.
  • Analytical Thinking: Strong critical thinking and analytical skills.
  • Willing to work in: Rotational Shift.
  • Brand Representation: Uphold the client's values with a positive and professional attitude.
  • Customer Support: Assist with online orders through phone and email, ensuring timely responses.
  • Payment Processing: Handle payments securely, safeguarding customer and financial data.
  • Issue Resolution: Proactively address concerns and escalate when necessary.
  • Teamwork: Collaborate with the team to enhance service quality and improve the customer experience.

Leave: Annual and sick leave available.

Professional Development: Training opportunities provided.

Career Growth: Clear paths for advancement.

Employee Engagement: Join in various staff activities.

Additional Benefits:

  • Training Provided
  • Allowance Provided
  • 5 Working Days

Fluent in Mandarin, customer service experience, social media management, and problem-solving skills are preferred.

#J-18808-Ljbffr

  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Company OverviewAsgiensi Pekerjaan JobScoper Sdn. Bhd. is a dynamic company that values customer satisfaction and excellence. We are committed to delivering high-quality services that meet our customers' needs.Job DescriptionWe are looking for a highly motivated Mandarin Customer Success Specialist to join our team. The successful candidate will be...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job Overview:We are seeking a skilled Mandarin Language Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to our clients via phone, chat, or email.Key Responsibilities:Respond to customer inquiries in Mandarin and English regarding platform features, account setup, and...


  • Butterworth, Penang, Malaysia Total Marketing & Distribution Sdn Bhd Full time

    Job Title: Customer Success DirectorAbout the Position:We are looking for an experienced Customer Success Director to lead a team of customer support representatives in delivering exceptional service to E-commerce customers. Your role will involve managing customer inquiries, resolving issues, and optimizing customer experiences to drive sales and...


  • Butterworth, Penang, Malaysia ViTrox Corporation Berhad Full time

    Vitrox Corporation Berhad is a leading provider of machine vision solutions for semiconductor and electronics packaging companies. We are seeking a Business Development Executive to join our team and contribute to our continued growth and success.About the Role:The Business Support Executive will be responsible for preparing sales-related documents, liaising...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    About the Role:We are looking for a talented Mandarin Customer Service Associate to join our dynamic team. As a key member of our customer support team, you will be responsible for providing top-notch customer service to our clients in Mandarin and English.Main Responsibilities:Provide exceptional customer service via phone, chat, or email.Resolve customer...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job Description:As an English and Mandarin Customer Support Executive, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to respond to customer inquiries via various channels, ensuring timely and effective resolutions.Main Tasks:Handle customer inquiries via phone, chat, or email in Mandarin and...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job Summary:The Customer Experience Representative Mandarin will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to respond to customer inquiries via various channels, ensuring timely and effective resolutions.Main Tasks:Handle customer inquiries via phone, chat, or email in Mandarin and English.Identify...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Company OverviewAt Agensi Pekerjaan JobScoper Sdn. Bhd., we strive to deliver exceptional customer experiences in a fast-paced environment. Our team is passionate about building long-lasting relationships with clients and providing them with the best possible support.Job DescriptionWe are seeking a skilled Mandarin Customer Success Specialist to join our...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    About UsAgensi Pekerjaan JobScoper Sdn. Bhd. is a leading provider of recruitment services, dedicated to connecting talented individuals with exciting career opportunities. Our mission is to deliver exceptional results and exceed our clients' expectations.Job SummaryWe are currently seeking a skilled Mandarin Customer Success Specialist to join our team. The...


  • Butterworth, Penang, Malaysia Idemitsu Lube (M) Sdn Bhd Full time

    Why Join Us?As a Sales Executive at Idemitsu Lube (M) Sdn Bhd, you will have the opportunity to:Work with a leading provider of high-quality lubricants and services.Contribute to our mission of delivering exceptional value to our customers.Develop and maintain strong relationships with customers, understanding their needs and preferences.Drive revenue growth...


  • Butterworth, Penang, Malaysia CADVision Systems Full time

    CADVision Systems is a leading provider of innovative solutions for the manufacturing industry.About the RoleWe are seeking a talented CADVision Systems Technical Specialist to join our team.This role involves providing technical expertise on SOLIDWORKS, SolidCAM, and various add-in and integration solutions. The successful candidate will assist clients in...


  • Butterworth, Penang, Malaysia Total Marketing & Distribution Sdn Bhd Full time

    Job Title: Retail Customer Experience SpecialistAbout the Opportunity:We are seeking a talented Retail Customer Experience Specialist to join our team and provide exceptional customer service to E-commerce customers. Your role will involve managing customer inquiries, resolving issues, and optimizing customer experiences to drive sales and retention.Key...


  • Butterworth, Penang, Malaysia Bagan Specialist Centre Sdn. Bhd. Full time

    Senior Marketing Executive / Marketing ExecutiveAdd expected salary to your profile for insightsMarketing Executive Key Responsibilities:• Organize and oversee marketing activities, ensuring they align with our strategic goals.• Maintain strong relationships with key accounts, vendors, and publishers to enhance collaboration on promotional activities.•...


  • Butterworth, Penang, Malaysia Askheadhunter Full time

    About the RoleThis is an excellent opportunity for a highly motivated and organized individual to join our team as a Program Management Executive. The successful candidate will be responsible for managing customer relationships, coordinating logistics, and ensuring smooth order processing.Responsibilities:Manage customer orders, shipments, and returns in a...


  • Butterworth, Penang, Malaysia Iconic hotel penang Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Elevating customer satisfaction through proactive issue resolution and efficient communication.Developing and implementing strategies to improve guest experience.Collaborating with other departments to ensure seamless operations.Maintaining accurate records and reports as required.


  • Butterworth, Penang, Malaysia Indium Corporation of America Full time

    Role SummaryWe are seeking an experienced Inside Sales Coordinator to join our dynamic team at Indium Corporation.The successful candidate will be responsible for:Coordinating sales activities and interactions with customers.Developing and maintaining strong business relationships.Resolving customer inquiries and issues efficiently.Collaborating with...


  • Butterworth, Penang, Malaysia TE Connectivity Corporation Full time

    Position SummaryWireless Technology Specialist at TE Connectivity is responsible for developing and implementing innovative wireless technology solutions for various applications. The successful candidate will lead a team of engineers in designing, testing, and validating wireless technology systems across the lifecycle from initial concept to mass...


  • Butterworth, Penang, Malaysia Great Pyramid Full time

    Customer Service Executive (Contract Logistics/SCM)Job Openings Customer Service Executive (Contract Logistics/SCM)About the job Customer Service Executive (Contract Logistics/SCM)About the client:Our Client is one of the world's leading logistics providers and has a significant presence in Malaysia. Our Client specializes in providing integrated logistics...


  • Butterworth, Penang, Malaysia Unilever Full time

    Job Summary:We are seeking a highly motivated Business Development Specialist to join our team and contribute to the success of Unilever in the Malaysia market.The successful candidate will have a proven track record in sales and customer development experience in a supervisory role.Key Responsibilities:Identify and pursue new business opportunities to drive...


  • Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Our MissionAgensi Pekerjaan JobScoper Sdn. Bhd.'s mission is to deliver exceptional results and exceed our clients' expectations by providing top-notch recruitment services. We are committed to connecting talented individuals with exciting career opportunities and fostering a culture of excellence.Job DescriptionWe are currently seeking a skilled Mandarin...