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Customer Success Coach

1 week ago

Petaling Jaya, Selangor, Malaysia Teleperformance Full time

Role Overview

The Customer Success Coach is a vital member of our sales team, responsible for ensuring customer satisfaction and driving long-term relationships through proactive coaching and support.

Key Responsibilities:

  • Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment.
  • Coachable, learner mindset, ability to take feedback and proactively apply it to improve results.

Requirements:

  • 1+ years' experience in a commission, bonus, and/or metrics-driven environment.
  • Experience owning and/or operating a small and/or midsize business (SMB).

About Our Approach

At Teleperformance, we employ a holistic approach to customer success, leveraging cutting-edge technology, data analytics, and expert human capital to drive unparalleled customer experiences.