Account Growth Professional

2 weeks ago


Bayan Lepas, Penang, Malaysia KD Trainer Full time

We are looking for an Account Growth Professional to join our team at KD Trainer. In this role, you will be responsible for driving account growth through exceptional customer service, relationship-building skills, and identifying sales opportunities. You will be the first point of contact for prospective clients, providing comprehensive information about our training services and ensuring a professional experience.

The ideal candidate will have a strong ability to work towards goals, organized and efficient in handling multiple tasks, and possessing strong communication and interpersonal skills. Responsibilities include setting up prospect profiles in the CRM system, building rapport with interested prospects, handling incoming inquiries, and managing client bookings and consultation appointments.

You will also be responsible for keeping clients updated and in touch through relationship-building checkpoints within the KD Trainer Training System. Additionally, you will collaborate with other departments to organize social events for trainers and clients and work closely with the team to respond to client feedback and handle payments and general inquiries.

Key Responsibilities
  • Drive account growth through exceptional customer service and relationship-building skills.
  • Identify sales opportunities and deliver exceptional customer service.
  • Set up prospect profiles in the CRM system.
  • Build rapport with interested prospects.
  • Handle incoming inquiries and manage client bookings and consultation appointments.


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