Freight Forwarding Key Account Professional

5 days ago


Bayan Lepas, Penang, Malaysia DHL Germany Full time

Company Overview

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DHL Global Forwarding is part of the Deutsche Post DHL Group with over 43,000 employees in 101 countries. Our air, ocean, and overland freight forwarding services standardized transport as well as multi-modal and sector-specific solutions, together with individualized industrial projects.

Job Description

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As a Freight Forwarding Key Account Professional, you will be responsible for executing business strategies to drive growth and profitability in designated accounts.

Key Responsibilities

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  • ">
  • Lead the geographic profitability development of designated GCS and/or MNC Accounts through positioning DHL as a strategic business partner, and delivering agreed programs, through a team drawn from across the DHL network.">
  • Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved.">
  • Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts.">
  • Implement global and regional account acquisition/development approaches and platforms.">
  • Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled.">
  • Manage and coordinate the agreed account initiatives, activities, and programs to retain and grow ongoing revenue and profit contributions.">
  • Develop plans to deny competitor penetration into the accounts.">
  • Coordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL.">
  • Establish and implement a pricing review timetable that ensures improving margins from designated accounts.">
  • Ensure all customer agreements are cost-sensitive to ensure a suggested minimum pricing tariff is set and adhered to. Any deviations from this tariff require management agreement and justification.">
  • Identify, establish, and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.">
  • Build and maintain executive relationships within the designated GCS/MNC customer accounts.">

Requirements

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We expect the following:

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  • Possess a Diploma/Bachelor's degree in Logistic Management & Transportation or any equivalent academic background.">
  • Minimum 4 years of working experience in the freight forwarding business.">
  • Exposure to Freight Forwarding will be an added advantage.">
  • Proficient in Microsoft Office, including Word, Excel, and PowerPoint, as well as Microsoft Outlook.">
  • Fluency in conversing and writing in English is required as this position will interact with clients and abroad colleagues.">

Benefits

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DHL offers a range of benefits, including:

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  • Attractive remuneration package + insurance coverage + flexi benefits.">
  • Flexible Work Arrangement is provided.">
  • Unlimited eLearning & Upskilling access + Internal Training Module.">
  • Working Hours: Mon-Friday 8:30AM - 5:30PM, Saturday 8:30AM - 1:00PM.">


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