Freight Forwarding Team Lead
1 week ago
About Toll Group
Toll is a global company that supports our customers' success by providing innovative logistics solutions. With a presence in 27 markets and a forwarding network spanning 150 countries, we have been helping our customers for over 130 years. This role is for a night shift team leader responsible for leading a team to deliver high-quality customer service and support our growth and customer experience.
Key Responsibilities
- Develop and maintain effective and professional customer relationships.
- Support account management and transaction processing.
- Provide product and technical support as it relates to customer transactions, customer feedback, and other requests.
- Liaise with internal and external customer/stakeholders to ensure contractual obligations are achieved and agreed service standards are met.
- Respond to customer queries and resolve issues according to customer agreements and processes.
- Lead teams to achieve operational goals and objectives, requiring specialist experience in the work function.
Requirements
- 2+ years in Freight Forwarding (Sea and Air Freight). Air optional.
- Strong interpersonal and stakeholder management skills.
- Experience in account management, transaction processing, and technical/product support.
- Leadership experience in team management.
- Fluent in English (spoken and written).
We value a diverse, inclusive, and authentic workplace where everyone feels welcome.
-
Freight Forwarding Specialist
1 week ago
Bayan Lepas, Penang, Malaysia DHL Germany Full timeAbout UsWe at DHL Global Forwarding, Freight (DGFF) are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds, recognizing diversity as a key driver of success.Job SummaryWe are looking for a skilled Key Account Manager to join our Penang Sales team. As a strategic business...
-
Customer Service Team Leader
1 week ago
Bayan Lepas, Penang, Malaysia Toll Group Full timeAbout Toll GroupToll is a global logistics provider that moves the businesses that move the world. Our team members solve any logistics, transport, or supply chain challenge – big or small. With over 130 years of experience, we support more than 20,000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries.This...
-
Bayan Lepas, Penang, Malaysia DHL Germany Full timeCompany Overview">DHL Global Forwarding is part of the Deutsche Post DHL Group with over 43,000 employees in 101 countries. Our air, ocean, and overland freight forwarding services standardized transport as well as multi-modal and sector-specific solutions, together with individualized industrial projects.Job Description">As a Freight Forwarding Key Account...
-
Freight Forwarding Operations Specialist
1 week ago
Bayan Lepas, Penang, Malaysia Toll Group Full timeAbout Toll GroupToll is a leading logistics provider that moves the businesses that move the world. Our 16,000-strong team helps solve any logistics, transport, or supply chain challenge - big or small. We've been supporting our customers for over 130 years, with a presence in 27 markets and a forwarding network spanning 150 countries.Job OverviewEnter data...
-
Freight Forwarding Expert
1 week ago
Bayan Lepas, Penang, Malaysia Toll Group Full timeExport Customer Service RepresentativeThis role requires a highly organized and detail-oriented individual who can handle multiple tasks simultaneously. As an Export Customer Service Representative, you will be responsible for processing exports, responding to inquiries, and maintaining accurate records.About Toll GroupToll Group is a reputable logistics...
-
Freight Forwarding Operations Director
3 days ago
Bayan Lepas, Penang, Malaysia DSV Road GmbH Full timeJob OverviewThe General Manager will be responsible for overseeing all aspects of our freight forwarding operations, ensuring the achievement of strategic goals and objectives. The ideal candidate will have a strong track record in leadership, business development, and operational management, with the ability to inspire and lead a diverse team.Key...
-
Key Account Global Sales Executive
3 weeks ago
Bayan Lepas, Penang, Malaysia Forward Freight Services Full time- Fresh graduate with a Bachelor's Degree in Business Study/International Business or have 1-2 years experience freight forwarding/logistics industry- Able to converse in English, Bahasa Malaysia & Mandarin (To communicate with Mandarin speaking overseas agent)- Adaptable to perform indoors or outdoors sales- Possess own transport (Car) and no travel issue-...
-
Logistics Business Development Leader
3 days ago
Bayan Lepas, Penang, Malaysia DSV Road GmbH Full timeAbout Our CompanyWe are a leading logistics company operating globally, with a strong presence in Europe and Asia. We provide comprehensive freight forwarding solutions to our clients, covering land, sea, and air transportation. Our mission is to deliver exceptional customer service, achieve operational excellence, and drive business growth.Job...
-
Supply Chain Manager
1 week ago
Bayan Lepas, Penang, Malaysia DHL Germany Full timeCompany OverviewDHL Global Forwarding is a leading provider of air, ocean, and overland freight forwarding services. With over 43,000 employees in 101 countries, we offer standardized transport and multi-modal solutions.Job DescriptionWe are seeking a skilled Key Account Manager to join our Penang Sales team. In this role, you will act as a strategic...
-
Customer Service Team Leader
3 weeks ago
Bayan Lepas, Penang, Malaysia Tollgroup Full timeCustomer Service Team Leader (Shift Rotation)Apply locations: Bayan LepasTime type: Full timePosted on: Posted 2 Days AgoJob requisition ID: R000070416About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or...
-
Customer Service Team Leader
3 weeks ago
Bayan Lepas, Penang, Malaysia Toll Group Full timeAbout Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Logistics Customer Service Manager
1 week ago
Bayan Lepas, Penang, Malaysia Toll Group Full timeToll Group OverviewToll is a global logistics provider that supports its customers' success by providing innovative solutions. With over 130 years of experience, we have a presence in 27 markets and a forwarding network spanning 150 countries. This role is for a night shift team leader responsible for leading a team to deliver high-quality customer service...
-
Logistics Expert
1 week ago
Bayan Lepas, Penang, Malaysia DHL Germany Full timeAbout DHL GermanyDHL Global Forwarding is part of the Deutsche Post DHL Group, a global leader in logistics and transportation. With over 43,000 employees in 101 countries, we provide air, ocean, and overland freight forwarding services.Job DescriptionWe are seeking a skilled Key Account Manager to join our Penang Sales team. This role will involve providing...
-
Freight Rate Analyst
5 days ago
Bayan Lepas, Penang, Malaysia Dexian Asia Pacific Full timeAPAC Logistics SupportAs a Logistics Specialist at Dexian Asia Pacific, you will provide critical support to our APAC teams by computing and updating monthly fuel surcharges, preparing and loading freight rates into the system of record, and analyzing complex data to inform business decisions. To succeed in this role, you will need strong analytical skills,...
-
Key Account Manager
1 week ago
Bayan Lepas, Penang, Malaysia DHL Germany Full timeWe are looking for talents who experienced in forwarding/logistic knowledge to join our Penang Sales team. This role will be acting as Key Account Manager by providing customer personalized approach and service.The role requires executing the below tasks and initiatives:Lead the geographic profitability development of designated GCS and/or MNC Accounts...
-
Airfreight Business Support Executive
3 weeks ago
Bayan Lepas, Penang, Malaysia Transcargo Worldwide (M) Sdn Bhd Full timeAirfreight Business Support Executive (Open to Fresh Graduate)Add expected salary to your profile for insights.Sourcing, negotiating & compiling of airfreight cost.To assist marketing team in quotation preparation & pricing strategy.To provide sales support and coordination with local & overseas customers.Liaise with customer services and operation...
-
Supply Chain Excellence Lead
1 week ago
Bayan Lepas, Penang, Malaysia TE Connectivity Corporation Full timeLogistics Operation ManagementThis position is responsible for managing the logistics operation in Malaysia Distribution Center (MYDC), which is under the Global Logistics Management.The scope of work includes, but is not limited to, all warehouse daily operation, safety, inventory management, transportation (both local distribution as well as...
-
Field Sales Account Manager
2 weeks ago
Bayan Lepas, Penang, Malaysia DHL Germany Full timeWe are looking for talents who experienced in Forwarding/logistic commercial knowledge to join our Penang Sales team. This role will be acting as Experienced Professional Field Sales (KAM-hunter) by providing customer personalized approach and service.The role required to execute the below tasks and initiative:Manages relationship of a defined number of...
-
Lead Agent
2 weeks ago
Bayan Lepas, Penang, Malaysia Expeditors Full timeCompany Description"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderAs a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade...
-
Logistics Sales Director
7 days ago
Bayan Lepas, Penang, Malaysia GEODIS Full timeGeodis is a leading global logistics provider, specializing in Global Freight Forwarding, Contract Logistics, Distribution & Express Transport, and European Road Network. With a presence spanning nearly 170 countries and over 49,400 employees, Geodis ranks no. 5 in its sector worldwide.The Field Sales Manager will be responsible for managing a team of sales...