Current jobs related to Senior Customer Care Officer - Malacca City - Singtel

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  Customer Care Officer

  2 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Be a part of something BIGAs a Customer Care Officer, you are responsible for providing excellent customer service by contacting customers to verify their sign-up details and to review the plans they have signed up for. The team is required to process the order on behalf of the digital sales.Make an Impact by:Processing customer requests within service level...

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  Customer Care Officer

  5 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Be a part of something BIGAs a Customer Care Officer, you are responsible to provide excellent customer service by contacting customers to verify their sign-up details and to review the plans they have signed up for. The team is required to process the order on behalf of the digital sales.Make an Impact by:Processing customer requests within service level...

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  Customer Care Officer

  4 days ago

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  Malacca City, Malaysia Singtel Full time

  Be a part of something BIGAs a Customer Care Officer, you are responsible to provide excellent customer service by contacting customers to verify their sign-up details and to review the plans they have signed up for. The team required to process the order on behalf of the digital sales.Make An Impact ByProcess customer requests within service level and...

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  Customer Care Officer

  4 days ago

  ---

  Malacca City, Malaysia Singtel Group Full time

  Be a part of something BIGAs a Customer Care Officer, you are responsible to provide excellent customer service by contacting customers to verify their sign-up details and to review the plans they have signed up for. The team is required to process the order on behalf of the digital sales.Make an Impact by:Processing customer requests within service level...

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  Customer Care Officer

  2 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Select how often (in days) to receive an alert:Customer Care Officer - Sudong Insurance OutboundIn your role, you are responsible to provide customer service to support customers' enquiries related with insurance products. The role also involves recommending relevant insurance products to meet customer's needs.Make an Impact by:Conduct outbound calls to...

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  Client Care Specialist

  4 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Key Responsibilities:We are looking for a highly skilled and dedicated individual to join our team as a Customer Care Officer. Key responsibilities include:Providing excellent customer service through various communication channelsVerifying customer sign-up details and reviewing plansProcessing customer requests within set timeframes and accuracy...

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  Support Officer

  5 days ago

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  Malacca City, Malaysia Singtel Group Full time

  About the RoleWe are looking for a skilled and motivated Customer Care Officer to join our team at Singtel Group. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and resolving customer queries in a timely and efficient manner.Main Duties and Responsibilities:Respond to customer inquiries via phone,...

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  Customer Experience Specialist

  2 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Job OverviewThe Singtel Group is seeking a highly skilled Customer Care Officer to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences by providing timely and accurate responses to customer inquiries.Key ResponsibilitiesProcess customer requests with high accuracy and...

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  Care Team Representative

  2 days ago

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  Malacca City, Malaysia Singtel Group Full time

  About the RoleWe are looking for a talented Customer Care Officer to join our team. In this role, you will be responsible for providing top-notch customer service by responding to customer inquiries in a timely and accurate manner.Key AccountabilitiesVerify customer details and review their signed-up plans.Process new fibre/add on contents/standalone...

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  Senior Operations Manager

  5 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Overview">Singtel Group is a leading telecommunications company dedicated to delivering exceptional customer experiences. As a Senior Operations Manager, you will play a critical role in ensuring the smooth operation of our customer service teams.About the Role">In this position, you will be responsible for managing a team of Customer Care Officers to ensure...

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  Customer Experience Specialist

  5 days ago

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  Malacca City, Malaysia Singtel Group Full time

  About This OpportunityWe are seeking a highly motivated and customer-focused Customer Care Officer to join our team at Singtel Group. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and resolving customer queries in a timely and efficient manner.Main Responsibilities:Provide excellent customer...

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  Client Care Specialist

  4 days ago

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  Malacca City, Malaysia Singtel Full time

  Role SummaryWe are seeking a highly motivated and results-driven Client Care Specialist to join our team.About the RoleThe successful candidate will be responsible for providing exceptional customer care by processing customer requests and resolving issues in a timely and professional manner.You will work closely with sales teams to ensure seamless order...

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  Customer Service Representative

  4 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Job Description:As a Customer Care Officer, you will play a crucial role in delivering exceptional customer service by contacting customers to verify their sign-up details and reviewing the plans they have signed up for.The team is responsible for processing orders on behalf of the digital sales team. Key responsibilities include processing customer requests...

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  Customer Service Team Supervisor

  5 days ago

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  Malacca City, Malaysia Singtel Group Full time

  About the Job">We are seeking a highly skilled Customer Service Team Supervisor to join our team. In this role, you will be responsible for supervising a team of Customer Care Officers to ensure that all customer requests are processed within performance and service targets.Main Responsibilities">Supervise, coach, and develop a team of Customer Care Officers...

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  Team Lead

  5 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Job Description">The Team Lead - Customer Experience is responsible for leading a team of Customer Care Officers to deliver exceptional customer experiences. This involves developing and implementing strategies to improve team performance and productivity, providing coaching and training to team members, and monitoring and analyzing quality metrics.Main...

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  Customer Relation Officer

  4 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Be a part of something BIGAs Customer Relation Officer, you are responsible to handle sales enquiries by identifying and performing cross-selling to meet customer's needs. In addition, you are required to recommend the most suitable package to customers by analyzing customer profiles.Make an Impact by:Being passionate about engaging with customers through...

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  Customer Relation Officer

  4 days ago

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  Malacca City, Malaysia Singtel Full time

  Be a part of something BIGAs Customer Relation Officer, you are responsible to handle sales enquiries by identifying and performing cross selling to meet customer's needs. In addition, you are required to recommend the most suitable package to customers by analyzing customer profiles.Make An Impact ByPassionate about engaging with customers through different...

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  Customer Service Officer

  5 days ago

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  Malacca City, Malaysia EU Holidays Pte Ltd Full time

  This job is for a Customer Service Officer in Malacca. You might like this job because you will handle inquiries, support customers, process exchanges, and analyze feedback to improve services.ResponsibilitiesHandle customer inquiries through telecommunication channels.Support customers based on their language preferences while providing assistance.Attend to...

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  Customer Service Representative

  5 days ago

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  Malacca City, Malaysia Singtel Group Full time

  Job OverviewSingtel Group is seeking a talented and customer-oriented Customer Care Officer to join our team. As a key member of our contact centre, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Provide timely and accurate assistance to customers...

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  Front Office Manager

  8 hours ago

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  Malacca City, Malaysia Birkin International Hotel Full time

  Direct message the job poster from Birkin International HotelHotel General Manager | Strategic Executive Leadership | Award-Winning HotelierCompany DescriptionBirkin International Hotel is a coastal haven located in Klebang, Melaka. Our passion for hospitality is rooted in providing a serene experience by the shoreline and embracing the rich heritage of...