Customer Experience Manager

About the RoleThe Customer Experience Manager will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.Key ResponsibilitiesConduct market research to identify customer needs and preferencesDevelop and execute plans to address customer pain points and improve overall experienceCollaborate with...

About the Role:We are looking for a highly motivated and experienced Restaurant Manager/ Asst. Restaurant Manager to join our team at Subway Taman Cahaya, Johor. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of service quality.Key Responsibilities:Develop and...

Job SummaryCelestica Inc. is seeking a highly skilled Customer Program Manager to join our team. In this role, you will be responsible for managing the commercial aspects of customer accounts and coordinating the delivery of products and services.Key ResponsibilitiesAccount Management: Meet and deliver all commercial aspects of customer accounts and...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Role OverviewThis is an exciting opportunity for an experienced Customer Experience Delivery Manager to join Castlery's dynamic operations team. We are looking for a leader who can drive team performance, customer satisfaction, and operational excellence.The successful candidate will have a strong background in managing customer experience operations,...

Key ResponsibilitiesThe Customer Experience Lead Manager will be responsible for overseeing the development and implementation of customer experience initiatives, including program management, project coordination, and stakeholder engagement. This role requires strong communication and interpersonal skills to effectively collaborate with internal and...

About CastleryCastlery is a pioneering force in the furniture industry, dedicated to delivering exceptional customer experiences. Our commitment to innovation and customer-centricity has propelled us to the forefront of our field.We're driven by a shared vision to revolutionize the way people interact with furniture brands. By harnessing the power of...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams are aligned to company goals by delivering exceptional service standards, meeting and exceeding customer...

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

Job DescriptionAbout the Role:We are seeking a Senior Customer Experience Manager to join our team at Castlery. As a Senior Manager, CX Operations, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team.About the Team:The CX team is responsible for delivering exceptional service standards, meeting...

Job DescriptionWe are seeking an experienced Customer Experience Operations Manager to join our team at Castlery. As a key member of our operations team, you will play a critical role in managing and optimizing our online customer experience operations.The ideal candidate will have a proven track record of driving team performance and customer-centric...

Job OverviewWe are seeking a highly skilled Customer Excellence Leadership Role to join our team at Kuehne + Nagel AS. As a key member of our organization, you will be responsible for leading and managing the Global Sales Customer Excellence team, ensuring alignment with company goals and objectives.Your Key Responsibilities:Leadership: Lead and manage the...

About This OpportunityWe are seeking a highly skilled Customer Experience Leader to join our team at J RECRUIT FIRM. As a key member of our customer support team, you will be responsible for providing exceptional customer care to clients in Mandarin.Main Responsibilities:Deliver high-quality customer service and support to clients.Collaborate with internal...

Job DescriptionAs a Retail Sales and Marketing Executive at STELLAR CORPORATE PLT, you will be responsible for engaging walk-in customers, executing marketing initiatives, and preparing sales presentations. You will also monitor customer engagement and provide feedback to the Sales and Marketing Manager. This role requires strong communication skills, the...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

About AFFIN GroupWe continuously innovate to transform our financial services landscape - making banking better and easier. Our commitment to great work inspires us to make a difference.Job OpportunitiesPersonal Financial ConsultantAchieve PFC ASB Financing, Smart Money, Education Financing, Personal Financing, ASNB Variables, Bancassurance & Banca Takaful,...

Job SummaryAbout the Opportunity:Castlery is seeking a Senior Customer Experience Manager to lead the development and implementation of strategies to enhance customer experience and drive operational excellence.About Your Role:You will be responsible for leading a team of CX professionals to deliver exceptional service standards, as well as developing and...

Job DescriptionWe are seeking a highly motivated individual to join our team as a Centre Manager. In this role, you will be responsible for managing day-to-day operations, building relationships with customers, and promoting the benefits of our products and services.Your key responsibilities will include:Maintaining good communication with customersSharing...