Customer Experience Lead

Key ResponsibilitiesThe Customer Experience Lead Manager will be responsible for overseeing the development and implementation of customer experience initiatives, including program management, project coordination, and stakeholder engagement. This role requires strong communication and interpersonal skills to effectively collaborate with internal and...

Job DescriptionAs the authorized distributor of leading tyre brands, HT Tyrehub Sdn Bhd requires a skilled Customer Service Professional to manage customer inquiries, ensure smooth order processing, and collaborate with internal teams to resolve issues effectively.Key Tasks:Provide timely and effective solutions to customer inquiriesCollaborate with internal...

Key Responsibilities:Lead and mentor a development team in building and maintaining a system using C# .NET.Architect and implement scalable solutions for processing and recording large volumes of transactional data.Ensure system performance, optimization, and error-free transaction processing.Diagnose and resolve performance issues in production, including...

About the Role:We are looking for a highly skilled Tech Lead to drive the technical vision, development, and delivery of innovative solutions. As a Tech Lead, you will work closely with cross-functional teams, mentor developers, and ensure the successful execution of software projects. You will play a crucial role in defining best practices, architecture...

About UsAward-winning Decathlon Malaysia is a leading retailer of sports equipment and apparel. We are committed to delivering exceptional customer experiences and driving sales growth. Our dynamic team is passionate about sports and dedicated to providing outstanding service to our customers.Why Join Us:Opportunity to work with a leading retailer in the...

Job DescriptionWe are seeking a talented Branch Manager to join our team at Different Technologies Pty Ltd. As a key member of our leadership team, you will be responsible for leading a team of sales professionals to achieve strong sales results for your branch.Your ResponsibilitiesOptimize team sales performance by analyzing sales data and implementing...

What You Will DoAs Senior Branch Manager, you will be responsible for driving business growth, delivering exceptional customer experiences and leading a high-performing team. Your key accountabilities will include:Key Accountabilities:Strategic Planning:Develops and implements business plans that drive revenue growth and profitability.Builds and maintains...

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

At Castlery, we're seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs.In this role, you'll collaborate closely with the Customer Experience Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer satisfaction.Your key...

Job DescriptionWe are seeking an experienced trainer with a passion for empowering individuals through impactful and engaging training programs. As a Customer Experience specialist, you will collaborate closely with the CX Manager and CX Shared Services Team to design and deliver training that enhances service performance and elevates customer...

Job DescriptionThe ideal candidate will be responsible for optimising the IKEA shopping experience in their assigned store. This involves motivating and inspiring the department team, using knowledge of the IKEA product range, local market trends, and customer preferences. The goal is to provide exceptional customer service and increase sales.Lead by example...

Requirements and QualificationsTo succeed as an Assistant Store Manager, you will need:Proven Results Focus: Demonstrate a strong sales focus and track record of achieving sales and KPI targets.Leadership Skills: Showcase your ability to lead, coach, and develop your team members to achieve their best performance.Excellent Communication: Possess excellent...

About the Role:We are looking for a highly motivated and experienced Restaurant Manager/ Asst. Restaurant Manager to join our team at Subway Taman Cahaya, Johor. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of service quality.Key Responsibilities:Develop and...

Company OverviewTalent Recruit is a leading provider of CX solutions, serving clients across various industries. We are currently hiring for a Customer Service Executive position in our E-Hailing & Deliveries Service / Data Centre project.Compensation PackageCompetitive basic salary and allowancesOpportunity to earn KPI bonuses and other incentivesJob...

Role OverviewThis is an exciting opportunity for an experienced Customer Experience Delivery Manager to join Castlery's dynamic operations team. We are looking for a leader who can drive team performance, customer satisfaction, and operational excellence.The successful candidate will have a strong background in managing customer experience operations,...

Company Overview">AFFIN Group is a leading financial institution committed to providing excellent customer service and innovative solutions. Our mission is to empower individuals and businesses to achieve their goals.Job Description">The Customer Service Officer will be responsible for managing daily branch operational activities, ensuring compliance with...

Job SummaryWe are seeking an experienced Experience Manager Senior Operations Lead to join our team at Castlery. As a key member of our operations team, you will play a critical role in managing and optimizing our online customer experience operations.The ideal candidate will have a strong background in customer experience management, preferably within call...

About CastleryCastlery is a pioneering force in the furniture industry, dedicated to delivering exceptional customer experiences. Our commitment to innovation and customer-centricity has propelled us to the forefront of our field.We're driven by a shared vision to revolutionize the way people interact with furniture brands. By harnessing the power of...

About the RoleSandoz is seeking a Customer Experience Specialist to drive sales growth and customer interactions. This role involves identifying high-potential customers, engaging in value-based conversations, and personalizing customer engagement journeys.Main Responsibilities- Identify high-potential customers through data analysis and prioritize their...

Customer Service RoleThis Customer Service Executive position requires a skilled and dedicated individual who can deliver outstanding customer experiences. The ideal candidate will possess excellent communication skills, be fluent in Mandarin, and have previous experience in sales or customer care.Key Responsibilities:Handle high volumes of customer...